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Display driver issues & USB peripherals reset

Discussion in 'Hardware' started by Lcdel, Oct 23, 2019.

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  1. Lcdel

    Lcdel Thread Starter

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    I hope someone can help me with this, I'm a digital artist working from home and this is really affecting my job! My display driver and USB ports are both badly acting up. I'm not sure exactly when this all started--the display issue has been happening for a while but everything started getting worse in the last few weeks.
    • Display issue: Online PC games say the graphics driver is bad and needs an update, but when I try to update I'm told it's the most recent version. When trying to watch a video (in Windows' native player especially), my monitors will flash and the video blacks out. I use Zbrush for work that I think is a more RAM-involved program than graphics card and it does *not* cause display blackout. Sometimes all open programs will shift off Monitor 2 onto Monitor 1 after the screen flash.
    • USB issue: Device manager constantly flickers when I have it open. Often when I'm working, I'll hear a disconnect noise and my keyboard, mouse, and the pen input on my Cintiq/tablet monitor all go dead for a few seconds. Uninstalling USB drivers and restarting the PC hasn't done anything. Since yesterday I've also been getting popups from Windows about not recognizing a USB drive or something malfunctioning.
    System Info:
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: AMD Ryzen 7 2700X Eight-Core Processor, AMD64 Family 23 Model 8 Stepping 2
    Processor Count: 16
    RAM: 32715 Mb
    Graphics Card: NVIDIA GeForce GTX 1080, -1 Mb
    Hard Drives: C: 465 GB (182 GB Free); D: 3725 GB (1396 GB Free);
    Motherboard: MSI, X370 GAMING PLUS (MS-7A33)
    Antivirus: Windows Defender, Enabled and Updated

    Thank you for any help!
     
    Last edited: Oct 23, 2019
  2. bassfisher6522

    bassfisher6522

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  3. Lcdel

    Lcdel Thread Starter

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    Thanks a lot, this got me partway there! When I went through the Nvidia site I tried the studio instead of gaming driver install which seems to have stopped the blacking out during video, which is great.

    I tried the BIOS and cipset updates, but Device Manager is still constantly flickering and my peripherals are still resetting, so looks like that wasn't it.
     
  4. bassfisher6522

    bassfisher6522

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    Please explain this.
     
  5. Lcdel

    Lcdel Thread Starter

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    When the device manager window is up, device manager (not the whole screen) is constantly flickering/resetting/refreshing itself on its own. I have to rush to open a drop down menu and see the contents for example because the screen will refresh in a second and the menu will be collapsed again.
     
  6. bassfisher6522

    bassfisher6522

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    Power off peripherals and unplug from PC, Turn PC off....this time hold the start button down for 12 extra seconds to completely drain power. Then tun PSU switch to off, then unplug PSU power cord from power outlet or surge protector. Open up case and pull CMOS battery out for 5 minutes. Then reverse the process and check for problem.
     
  7. bassfisher6522

    bassfisher6522

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    Wow...very strange....that said....I'm thinking it's a software issue rather than hardware. Your OS may be corrupted.

    Question: did you flash the BIOS or just download it?
     
  8. bassfisher6522

    bassfisher6522

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