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Display Driver

Discussion in 'Hardware' started by Limon, Feb 25, 2020.

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  1. Limon

    Limon Thread Starter

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    Hello guys.

    Hp Workstation XW4400: W7.

    It originally had two Graphic drivers. One became faulty and was removed. The other one also became faulty, and was removed. This present one, Nvidia GeForce GT730, was fitted about one or two years ago.

    This week, a number of times this computer has stopped working, showing, 'Display Driver have stopped responding and has recovered'.

    Is it possible to update this one, please?. Thank you.
     
  2. flavallee

    flavallee Trusted Advisor

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    My Dell OptiPlex 980 minitower has a NVIDIA GeForce GT 730 2 GB graphics card and is running Windows 7 Pro SP1 64-bit.
    The graphics card works fine with its current driver version 26.21.14.4219

    When you say your HP xw4400 WorkStation has stopped working, what exactly is it doing?
    What is the exact serial number(S/N) on yours?

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  3. Couriant

    Couriant Trusted Advisor Spam Fighter

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  4. Limon

    Limon Thread Starter

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    'Display driver stopped responding and has recovered'. < That is the message. Happens if I am reading an article then 'clicks' onto something else.

    The computer then switches off automatically, and the amber light on the power button remain 'On'.

    Pressing the power button does not switch the PC 'ON'. Switch off at the socket. Wait for a while, then switch the PC on again.

    I have used the link to download, as suggested by Couriant.

    Serial No. CZC7193XJB : xw4400: 64 bit.
     
  5. crjdriver

    crjdriver Moderator

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    That sounds more like a hardware problem ie failing pw supply, failing motherboard, etc.
     
  6. Couriant

    Couriant Trusted Advisor Spam Fighter

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    .. or failing video card.... :) Although now that I re-read the initial post... this was the 3rd video card? then I would suspect either motherboard or PW that is damaging the video card (ie too much power to the card).
     
  7. flavallee

    flavallee Trusted Advisor

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    From what I can determine, the HP xw4400 WorkStation comes with a 460W power supply.

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  8. Couriant

    Couriant Trusted Advisor Spam Fighter

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    The card from a few sources shows it is a low power card and the minimum power supply capable is 300W. I don't believe this card has an additional power slot but if it does, it shouldn't need it.
     
  9. flavallee

    flavallee Trusted Advisor

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    The GeForce GT 730 graphics card is a low-power model with no external connector and is what I've used in my older Dell desktops.
    I only perform basic functions and don't game or do anything that's graphics-hungry, so it works well for that purpose.

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  10. Limon

    Limon Thread Starter

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    May have found the reason.

    At one time I backed up to WD external HD. It has not been permanently connected to the computer.

    Today, on the right of the Taskbar I found, 'Files that help describe the problem'. for example, WD20200211.dmp. Ten similar .dmp files. Problem: Video Hardware Error.

    At one point, 'NVIDIA kernel' flashed up in the report, but disappeared before I could get details.

    So, I am guessing if I remove WDDriveUtilitiesSetup file it may solve the problem.

    Also from HP, I downloaded, Nvidia Quadro Professional Graphics Driver X191.97 for WXP. That was the OEM driver. Should be okay to re-install it, and remove GeForce 730 ?.

    This machine was originally XP, upgraded to run W7.
     
  11. flavallee

    flavallee Trusted Advisor

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    The Quadro and GeForce drivers are completely different.
    Do not attempt to install a Quadro driver in a computer that has a GeForce graphics device.
    The driver will recognize the graphics device as incompatible and won't install anyway.

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  12. Limon

    Limon Thread Starter

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    Thank you. I did not install the Quadro, but I uninstalled and then reinstalled the Ge Force. Works fine now.

    Thank you.
     
  13. flavallee

    flavallee Trusted Advisor

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