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display issue.

Discussion in 'Windows 8' started by mrbeer, Apr 19, 2015.

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  1. mrbeer

    mrbeer Thread Starter

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    I had my first ever crash , and , am rebuilding . The problem is that now , the screen display on all 4 sides is as if it were magnified. All sides are only showing half of icons taskbar etc. Using 8.1 . I have had this computer for a year with no problem . proTech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 8
    RAM: 12226 Mb
    Graphics Card: NVIDIA GeForce GT 635, -2048 Mb
    Hard Drives: C: Total - 1890191 MB, Free - 1847964 MB; D: Total - 16016 MB, Free - 1941 MB;
    Motherboard: Hewlett-Packard, 2AF7
    Antivirus: Windows Defender, Disabledblem . Screen resolution is the same , and lowering it has no effect.
     
  2. etaf

    etaf Moderator

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  3. mrbeer

    mrbeer Thread Starter

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    Not all-in-one. yes , HP 700-249 .
     
  4. etaf

    etaf Moderator

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  5. mrbeer

    mrbeer Thread Starter

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    I haven't yet tried safe mode . To be clear , all was well , until the " crash " . No changes to the monitor. I did lose all files pictures , music etc. I have recovered browsers , and some other things slowly. But , before any of that , the screen error was there . Frustrating to say the least . I will attempt to take a picture just to be clear.
     
  6. mrbeer

    mrbeer Thread Starter

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    I'll try to post the screen picture . Nope , can't figure out how.
     
  7. mrbeer

    mrbeer Thread Starter

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    Started in safe mode. The screen display is normal [ as it used to be ] . Screen resolution is the same as in normal mode. Back to normal mode , with still the problem.
     
  8. etaf

    etaf Moderator

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  9. mrbeer

    mrbeer Thread Starter

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    That's what I used . But all files etc. I had to find and restore as well.
     
  10. etaf

    etaf Moderator

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    you carried out a restore or a recovery
    A restore (go back to a previous date and time) should not have lost any of your files
    a recovery (using the recovery partition or a DVD/USB ) re-installed windows - and you also have to re-install sometimes, the drivers
    chipset, etc

    which did you do ?
     
  11. mrbeer

    mrbeer Thread Starter

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    My mistake , I meant recovery.
     
  12. etaf

    etaf Moderator

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    A full recovery - where you reformatted the drive
    and what did you use to do the recovery - a recovery DVD - the recovery partition or ?
     
  13. mrbeer

    mrbeer Thread Starter

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    I barely knew what I was doing , but , was careful with each step. So far , I have recovered lots , but , lots to go. This screen display issue has me buffaloed , and frustrated.
     
  14. etaf

    etaf Moderator

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    sorry to repeat but - can you answer
     
  15. mrbeer

    mrbeer Thread Starter

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    Sorry , I used it in the title . I used the recovery partition .
     
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