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Display Problem

Discussion in 'Earlier Versions of Windows' started by jackpan, Oct 10, 2003.

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  1. jackpan

    jackpan Thread Starter

    Joined:
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    A friend of mine bought a used computer and asked me to do a clean install of Win98SE. I tested the original OS and all components worked fine. After formatting the C Drive I proceeded to load Win98SE. The installation went great with one major problem. The resolution of the desktop looked poor so I checked the display settings. The only option given was 2 color or 16 colors. I need at least 256 color. In My Computer the display adapter and monitor look fine. How can I increase the number of resolution options? This one has me stumped!
     
  2. Styxx

    Styxx Banned

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    Messages:
    4,888
    You need to know the exact nane of the video card/capability used, then download and install the Graphics driver you need.
     
  3. Cowboy622

    Cowboy622

    Joined:
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    Styxx is right, but once you get the correct vidoe card driver installed don't forget to adjust the refresh rate. I had a similar problem when I put in a new video card. I used the disk that
    came with it to provide the drivers and they were already obsolete. Even then, I downloaded newer drivers and still couldn't get it out of 16 colors. I took the video card out and tried to return it and was told that after you have the video card in, most current drivers downloaded, you need to change
    the adapter refresh rate. For some reason the adapter refresh rate defaults to "unknown" and as long as that's what it is set at you can't get out of 16 colors. I took the card home, reinstalled it and darn if it wasn't true. I changed the adapter refresh from "unknown" to "adapter default". apply reboot; then changed it from "adapter default" to "optimal" and apply,
    reboot. (You have to do this in increments because if you go from "unknown" to "optimal" it defaults back to "unknown". Try right clicking on desktop>properties> settings tab> advanced button> adapter tab and change it if on "unknown". Just worth a try. But keep in mind that you may need updated drivers from maker's web site.


    Good luck!
     
  4. jackpan

    jackpan Thread Starter

    Joined:
    Jul 11, 2002
    Messages:
    185
    Sorry for the delay in responding. Fixed the problem this evening. The problem was with the video driver. I was told by a fairly reliable source the sound card is part of the Hewlett Packard motherboard. I never heard of this before. Suggested I go to the HP website and find the download for their video driver for Win98SE. Once I found the download section there were three downloads for this particular driver. An hour later the video display was perfect. Thanks to all. We can close this thread.

    (y)
     
  5. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    I'm guessing that HP has an "on-board" ATI video chip just like my 6-year HP 8160 does - which I've since upgraded to an ATI video card with more video memory.

    Frank's Windows 95/98 Tips (Also a Windows XP user)
     
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