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Display won't turn back on after idle

Discussion in 'Hardware' started by Cabbage42II, Aug 21, 2005.

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  1. Cabbage42II

    Cabbage42II Thread Starter

    Joined:
    Aug 5, 2003
    Messages:
    127
    Okay, I have my power settings so that the display and hard disks turn off after x-amount of minutes. Sometimes when I come back after it's been like this for a while, I run my finger accross the touchpad and nothing happens (normally the desktop comes right up as with a screen saver). It's like the display just won't come back on. I've tried pressing keys, pushing the Fn+F10 button that switches to an external monitor, pressing Windows>U>S (the sequence of keys that puts the computer on standby), Ctrl+Alt+Del... Nothing works. Every time, I've had to do a hard reboot by holding down the power button.

    The rep. from the reseller I bought from is trying to tell me that:

    "Go into you power options and ensure turn off monitor and hard
    drive are set to NEVER, otherwise you will have to do a hard re-boot
    every time it happens"

    and

    "When Windows shuts off the monitor and hard drives it is permanent until
    you re-boot. It is different than hibernation or stand by, turn
    off is completely disengaged from Windows so no other programs can turn
    it back on, or unauthorized users etc..."

    Which is absolutely not true, as I have been doing this same thing for 3 years on my previous laptop.

    So.... any ideas?
     
  2. Jack Horner

    Jack Horner

    Joined:
    Jan 16, 2004
    Messages:
    914
    I had a similar problem with one of my computers recently. It would lock up 2-3 times a week. It turned that it only happened at 4:55 AM. After disabling different programs, it turned out to be a corrupted AVG download manager. Uninstalled/reinstalled and every thing is fine. So, see if you can isolate it to a specific event/program.
     
  3. Cabbage42II

    Cabbage42II Thread Starter

    Joined:
    Aug 5, 2003
    Messages:
    127
    Interresting. I'll start keeping a log ;-)
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    On my Dell laptop the only button that brings it out of standby is a momentary press of the power button -- although there is also a FN/ESC combination to put it in standby.

    Have a look at Power Options > Advanced and see what button is appointed the function of putting the system in Standby. For me it is in fact the Power button (you have to press this down for more than 5 seconds if you want to use it to shutdown).

    There is also a "sleep button" option, but I'm not sure what that is on this laptop, perhaps FN/ESC
     
  5. Cabbage42II

    Cabbage42II Thread Starter

    Joined:
    Aug 5, 2003
    Messages:
    127
    My issue doesn't involve the computer going into standby though. I just have the display turn off after so many minutes.
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
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    45,855
    I understand that, I'm just suggesting that a change in settings might allow the power button to bring it out of standby.
     
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