1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

DLL problems

Discussion in 'Earlier Versions of Windows' started by kelticvixen, Apr 27, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. kelticvixen

    kelticvixen Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    74
    Hiyas,

    I'm hoping someone knows about issues with "missing" .ddl files and how to fix the problem. I've had problems installing certain, seemingly random pieces of software (usually a game) and always with the error box popping up when I go to actually load up the progrma such as the one below:

    C:\Windows\System\Msdxm.ocx
    Unable to register the DLL/0CX: LoadLibrary failed code 31

    I'm including my Hijack This log and part of my dxdiag so that my system info is available (hope my log isn't too icky- I haven't run any detection and removal software in a while).

    Any help would be awesome!! Thanks :p
    Vixen

    Logfile of HijackThis v1.97.3
    Scan saved at 1:00:27 PM, on 4/27/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\ARKANSAS.NET\BIN\CONFSVR.EXE
    C:\PROGRAM FILES\ARKANSAS.NET\BIN\GBTASK.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\MY DOCUMENTS\DOWNLOADS\HIJACK
    THIS\HIJACKTHIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet
    Explorer\Main,Start Page = http://www.arkansas.net
    R1 -
    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
    Settings,ProxyOverride = ;<local>
    N1 - Netscape 4: user_pref("browser.startup.homepage",
    "http://www.arkansas.net"); (C:\Program
    Files\Netscape\Communicator\Users\ArkansasNet\prefs.js)
    O2 - BHO: (no name) -
    {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM
    FILES\ADOBE\ACROBAT
    5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O3 - Toolbar: &Radio -
    {8E718888-423F-11D2-876E-00A0C9082467} -
    C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry]
    C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
    NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [CriticalUpdate]
    C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
    O4 - HKLM\..\Run: [QuickTime Task]
    "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [AVG_CC]
    C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\RunServices: [awhost32] C:\Program
    Files\Symantec\pcAnywhere\\Awhost32.exe /A
    O4 - HKLM\..\RunServices: [Avgserv9.exe]
    C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - Startup: PowerReg Scheduler.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: ICQ Pro (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O12 - Plugin for .spop:
    C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B}
    (QuickTime Object) -
    http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61}
    (HouseCall Control) -
    http://a840.g.akamai.net/7/840/537/930260cd062fd5/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000}
    (Shockwave Flash Object) -
    http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE}
    (TDServer Control) -
    http://my.uo.com/fonts/tdserver.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB}
    (YInstStarter Class) -
    http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA}
    (AvxScanOnline Control) -
    http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {D32C3BAD-5213-49BD-A7D5-E6DE6C0D8249}
    (CRAVOnline Object) -
    http://www.ravantivirus.com/scan/ravonline.cab
    O16 - DPF: Yahoo! Pool 2 -
    http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: {2DAE59A1-B355-4653-8D33-33A3A8F8C078}
    (MaxisVacationTeleX Control) -
    http://thesims.ea.com/teleport/vacation/MaxisVacationTeleX.cab
    O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C}
    (MaxisSimsFamilyTeleX Control) -
    http://thesims.ea.com/teleport/families/MaxisSimsFamilyTeleX.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F}
    (Update Class) -
    http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37912.6051041667
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479}
    (EPSImageControl Class) -
    http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}
    (Shockwave ActiveX Control) -
    http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F}
    (RealArcadeRdxIE Class) -
    http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1}
    (Sony Pictures Game Downloader) -
    http://www.sonypictures.com/charliesangelsgame/SonyPicturesGameDownloader.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1}
    (ActiveScan Installer Class) -
    http://www.pandasoftware.com/activescan/as5/asinst.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain =
    arkansas.net
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer =
    216.152.37.71,216.152.26.168

    DXDIAG
    ------------------
    System Information
    ------------------
    Time of this report: 4/27/2004, 13:02:50
    Machine name: J0A6L9
    Operating System: Windows 98 (4.10, Build 2222) A
    Language: English (Regional Setting:
    English)
    System Manufacturer: n/a
    System Model: n/a
    BIOS: n/a
    Processor: AMD Athlon(tm) XP 2000+, MMX,
    3DNow, ~1.7GHz
    Memory: 512MB RAM
    Page File: 104MB used, 1432MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0b (4.09.0000.0902)
    DX Setup Parameters: Not found
    DxDiag Version: 4.09.0000.0902 32bit

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: The file nvdisp.drv is not
    digitally signed, which means that it has not been
    tested by Microsoft's Windows Hardware Quality Labs
    (WHQL). Current drivers tested for a WHQL logo are
    only available on Windows ME, Windows 2000, and
    Windows XP. New Windows 98 drivers are no longer
    tested for WHQL logos.
    Sound Tab 1: The file viaudio.SYS is not
    digitally signed, which means that it has not been
    tested by Microsoft's Windows Hardware Quality Labs
    (WHQL). You may be able to get a WHQL logo'd driver
    from the hardware manufacturer.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: The registry information for the
    DirectPlay application 'Stronghold' is missing or
    damaged. You should reinstall that application.
     
  2. john1

    john1

    Joined:
    Nov 25, 2000
    Messages:
    8,994
    Hi kelticvixen,

    looks pretty good to me ... but i'm no expert !!

    There are plenty of sites about where you can
    download DLL files. You can find most DLL files
    if you look through a few.

    Regards, John :)
     
  3. kelticvixen

    kelticvixen Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    74
    Thanks for replying so fast. :) Well, the problem is that I'm not very familiar with dll files, and I cannot even determine from the above referenced dll error message exactly what dll is missing. I'm not sure what the failed LoadLibrary error 31 means either. :eek:

    I have searched the sites that refer to finding your missing dlls but I haven't attempted to replace any since I'm not sure what is missing. Just that it's ocx and there are lots of ocx dll's from what I saw at a site for dlls. Is there a utility of some sort that I can run to spot missing or invalid dlls? I have tried a couple of "free" tools to identify registry problems, or ocx errors, but they aren't really free...LOL! :eek:

    Any ideas?
    Thanks so much!!!!
     
  4. kelticvixen

    kelticvixen Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    74
    Right after posting my last reply, I remembered another error I had received when trying to download a utility called FileChecker. I've just gone to the site and re-downloaded it, since I had given up and dumped the file the last time my installation failed. When the download finished, I attempted to install it and received the following error message:

    C:/WINDOWS/SYSTEM/vbCrC.ocx
    Unable to register the DLL/OCX: LoadLibrary failed; code 31
    A device attached to the system is not functioning.


    I get these messages during the attempted installation of certain programs. Is this referring to a missing dll? I looked up vbCrC.ocx on one of the dll sites referred to on another TSG post, but it didn't find it. I'm not sure what the difference between ocx and dll is. Ack! I'm clueless. I'm just determined to figure this out, as this has been coming up for about 6 months now. :rolleyes:

    Thanks in advance for any advice!
     
  5. Pacalis

    Pacalis

    Joined:
    Sep 8, 2003
    Messages:
    1,457
  6. john1

    john1

    Joined:
    Nov 25, 2000
    Messages:
    8,994
    i don't think it is referring to a DLL,
    i'm still looking ...
     
  7. john1

    john1

    Joined:
    Nov 25, 2000
    Messages:
    8,994
  8. DFC

    DFC

    Joined:
    Apr 24, 2004
    Messages:
    411
    Seems vbCrC.ocx is an ActiveX Custom Control. Try downloading it from HERE . You'll find it at the bottom of the page. Hope this helps.
     
  9. Pacalis

    Pacalis

    Joined:
    Sep 8, 2003
    Messages:
    1,457
  10. kelticvixen

    kelticvixen Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    74
    Thanks so much for the suggestions! :) I'm going to give them a try, hopefully tonight. You guys are great for taking the time to look into this. Many thanks, and I will let you know how it works out.

    Vixen
     
  11. kelticvixen

    kelticvixen Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    74
    Oh, I forgot to ask, DFC- how did you find that page on vbCrc.ocx? :eek: I'm totally impressed because my searches turned up only one single result on it and it was a case where someone else got the exact same error as me and they were also trying to install FileChecker... lol. I did a google search, but now I'm curious as to what search engine or resource you might have utilized or what search engines might be better/more extensive. Again, thanks bunches for the kind assistance.
    Cheers,
    Vixen :D
     
  12. DFC

    DFC

    Joined:
    Apr 24, 2004
    Messages:
    411
    Hope it helps. I you MSN search. Searched on vbCrc.ocx and came up with homepage.
     
  13. kelticvixen

    kelticvixen Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    74
    I'll have to remember not to be so "google"-centric when running my searches! :D

    Well, to update, I downloaded and installed the vbcrc control and to test it, I again tried installing the FileChecker program (which I don't really care about, but it IS one of the programs I can remember receiving the error on) and I received the same error. I then went to my windows system file, where I assumed I should install it, since that is the location referenced in the error message, and that is where the file self-extracted to. I saw the file there and so I right-clicked it and chose the option to register the control. It said that registration was successful. It also had an un-register option available before I chose the register option, so I don't know if choosing to register it really did anything, but the same error popped up again when I tried for the second time to install the program. I'm not sure what the problem is. The original error popup appears to be saying that an attempt is being made to register the control, but that loadlibrary has failed (code 31- greek to me) and that a device attached to the system isn't working. I'm not sure what to try next! :confused:

    The only other thought I had was that the one and only result of my previous searches in relation to this issue turned up the following link from a person who was experiencing the exact same issue, even with the exact same program installation (see below for text) and he mentions that he attempted to use regsvr32.exe (I don't know how to use that) and that it then made mention of a missing dll file called vbcrc.dll which I haven't found in either a google or msn search. Any ideas? I know you are probably sick of this thread, and if you are out of ideas as well, I totally understand, but just in case, I wanted to ask! Thanks again so much for the wonderful help!! :eek:
    Cheers,
    Vixen
    Here is the text from the above referenced link:

    cldb
    Everytime I try and install File Checker I get an error message... ???

    -----------
    C:\WINDOWS\SYSTEM\vbCrC.ocx

    Unable to register DLL\OCX: LoadLibrary failed;code 31.
    A device attached to the system is not functioning
    -----------

    I tried the regsvr32.exe but I get a...

    -----------
    Error in vbcrc.dll
    Missing Entry: DLLRegisterServer
    -----------

    Also I installed vb6 runtime files... cuz maybe I'd thought it fix it but still no go. Other than that can't wait/hope v1.8 comes out soon. :p
    (END) By the way, nobody ever responded to this person's post, poor thing, so I don't know if he solved his problem- Vix
     
  14. DFC

    DFC

    Joined:
    Apr 24, 2004
    Messages:
    411
    Have you downloaded and install VB6RunTime ? Required for FileChecker.
     
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/224428

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice