DNS Error Wont Let Me Access Google Websites

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hborkowski

Thread Starter
Joined
Aug 30, 2017
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6
Hi, I am currently running Windows 10 Home Edition. A few days ago, I started having the issue that I could not access any google websites via any web browsers. This means google searches, google maps, and google mail, etc. Whenever I try to visit these page, I get a DNS errorupload_2017-8-30_21-11-6.pngI have tried deleting cookies and cache, turning off all extensions on all browsers, opening incognito to see if it is any other extensions, using googles DNS address, and more. The only thing I have downloaded in the past few days was the Origin game software needed to download a game purchased through EA. I have run 2 different antivirus and malware programs that turn up nothing. Please help!
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD FX(tm)-8320 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 8
RAM: 8088 Mb
Graphics Card: Radeon (TM) RX 480 Graphics, -1 Mb
Hard Drives: C: 1862 GB (1501 GB Free);
Motherboard: ASUSTeK COMPUTER INC., 970 PRO GAMING/AURA
Antivirus: Windows Defender, Enabled and Updated
 

Grey03

Benjo
Joined
Aug 9, 2017
Messages
789
Do you have internet connection? Did you check it?
Because what you posted signifies also that you don't have internet connection.
 

hborkowski

Thread Starter
Joined
Aug 30, 2017
Messages
6
Do you have internet connection? Did you check it?
Because what you posted signifies also that you don't have internet connection.
I do, Im actually using the computer with the issue right now. The problem only exists when loading a google page, otherwise, all other websites work fine.
 

Grey03

Benjo
Joined
Aug 9, 2017
Messages
789
Please run cmd as administrator and type ipconfig/all

And post the details here. Thanks
 

hborkowski

Thread Starter
Joined
Aug 30, 2017
Messages
6
Please run cmd as administrator and type ipconfig/all

And post the details here. Thanks
Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-6GHUHRQ
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : carolina.rr.com

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : carolina.rr.com
Description . . . . . . . . . . . : Intel(R) I211 Gigabit Network Connection
Physical Address. . . . . . . . . : 38-D5-47-7A-66-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2606:a000:c194:5000::1(Preferred)
Lease Obtained. . . . . . . . . . : Wednesday, August 30, 2017 7:23:30 PM
Lease Expires . . . . . . . . . . : Wednesday, August 30, 2017 10:52:16 PM
IPv6 Address. . . . . . . . . . . : 2606:a000:c194:5000:8464:3ead:fb83:4c4a(Preferred)
Temporary IPv6 Address. . . . . . : 2606:a000:c194:5000:61cd:ae85:a1a1:d53c(Deprecated)
Link-local IPv6 Address . . . . . : fe80::8464:3ead:fb83:4c4a%2(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 30, 2017 7:23:30 PM
Lease Expires . . . . . . . . . . : Wednesday, August 30, 2017 10:37:19 PM
Default Gateway . . . . . . . . . : fe80::4249:fff:fec7:9c38%2
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 37279047
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-03-D9-69-38-D5-47-7A-66-EF
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:24b5:158f:53b6:3f25(Preferred)
Link-local IPv6 Address . . . . . : fe80::24b5:158f:53b6:3f25%8(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-03-D9-69-38-D5-47-7A-66-EF
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\WINDOWS\system32>
 

Grey03

Benjo
Joined
Aug 9, 2017
Messages
789
When you open the Edge browser and search for google. Do you still have the same problem?
 

hborkowski

Thread Starter
Joined
Aug 30, 2017
Messages
6
You can access other sites except from google right ?
Right, I am currently using chrome to use this forum, and have been using it for everything else. Just cant access google, google searches, gmail, or other google sites.
 
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