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dns server not responding

Discussion in 'Networking' started by nonajenn, Aug 11, 2012.

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  1. nonajenn

    nonajenn Thread Starter

    Joined:
    Aug 11, 2012
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Phenom(tm) II X4 925 Processor, AMD64 Family 16 Model 4 Stepping 2
    Processor Count: 4
    RAM: 8183 Mb
    Graphics Card: ATI Radeon HD 4350, 512 Mb
    Hard Drives: C: Total - 942176 MB, Free - 888263 MB; D: Total - 11394 MB, Free - 1645 MB;
    Motherboard: FOXCONN, ALOE
    Antivirus: Norton 360, Updated and Enabled

    Farbar Service Scanner Version: 06-08-2012
    Ran by Jennifer (administrator) on 11-08-2012 at 09:25:16
    Running from "C:\Users\Jennifer\Downloads"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall"=DWORD:0


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****


    MiniToolBox by Farbar Version: 23-07-2012
    Ran by Jennifer (administrator) on 11-08-2012 at 09:28:44
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.
    ========================= Hosts content: =================================



    ========================= IP Configuration: ================================

    Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
    Atheros 802.11 a/b/g/n Dualband Wireless Network Module = Wireless Network Connection (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Jennifer-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Peer-Peer
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : wildblue.com

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 06-26-82-4A-41-E8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros 802.11 a/b/g/n Dualband Wireless Network Module
    Physical Address. . . . . . . . . : 00-26-82-4A-41-E8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : wildblue.com
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 18-A9-05-B4-17-F6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::f16c:a661:af1f:91e0%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 70.41.204.175(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Friday, August 10, 2012 11:20:24 PM
    Lease Expires . . . . . . . . . . : Saturday, August 11, 2012 8:56:17 PM
    Default Gateway . . . . . . . . . : 70.41.204.1
    DHCP Server . . . . . . . . . . . : 10.244.40.14
    DHCPv6 IAID . . . . . . . . . . . : 236497157
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-78-1D-8F-18-A9-05-B4-17-F6
    DNS Servers . . . . . . . . . . . : 208.67.222.222
    208.67.220.220
    Primary WINS Server . . . . . . . : 127.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter 6TO4 Adapter:

    Connection-specific DNS Suffix . : wildblue.com
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:4629:ccaf::4629:ccaf(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 208.67.222.222
    208.67.220.220
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{EBD51ABB-CDD9-43FB-B25C-B8C43A88BF38}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{32444358-B114-4518-B350-66A57FBDBC59}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:cf0:3af7:b9d6:3350(Preferred)
    Link-local IPv6 Address . . . . . : fe80::cf0:3af7:b9d6:3350%13(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.wildblue.com:

    Connection-specific DNS Suffix . : wildblue.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::200:5efe:70.41.204.175%17(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 208.67.222.222
    208.67.220.220
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Server: resolver1.opendns.com
    Address: 208.67.222.222

    Name: google.com.wildblue.com
    Address: 67.215.65.132


    Pinging google.com [74.125.224.131] with 32 bytes of data:
    Reply from 74.125.224.131: bytes=32 time=1376ms TTL=53
    Reply from 74.125.224.131: bytes=32 time=1455ms TTL=53

    Ping statistics for 74.125.224.131:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1376ms, Maximum = 1455ms, Average = 1415ms
    Server: resolver1.opendns.com
    Address: 208.67.222.222

    Name: yahoo.com.wildblue.com
    Address: 67.215.65.132


    Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
    Reply from 209.191.122.70: bytes=32 time=1669ms TTL=50
    Reply from 209.191.122.70: bytes=32 time=1570ms TTL=50

    Ping statistics for 209.191.122.70:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1570ms, Maximum = 1669ms, Average = 1619ms
    Server: resolver1.opendns.com
    Address: 208.67.222.222

    Name: bleepingcomputer.com.wildblue.com
    Address: 67.215.65.132


    Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
    Reply from 208.43.87.2: Destination host unreachable.
    Reply from 208.43.87.2: Destination host unreachable.

    Ping statistics for 208.43.87.2:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    14...06 26 82 4a 41 e8 ......Microsoft Virtual WiFi Miniport Adapter
    11...00 26 82 4a 41 e8 ......Atheros 802.11 a/b/g/n Dualband Wireless Network Module
    10...18 a9 05 b4 17 f6 ......Realtek PCIe GBE Family Controller
    1...........................Software Loopback Interface 1
    15...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
    19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 70.41.204.1 70.41.204.175 20
    70.41.204.0 255.255.252.0 On-link 70.41.204.175 276
    70.41.204.175 255.255.255.255 On-link 70.41.204.175 276
    70.41.207.255 255.255.255.255 On-link 70.41.204.175 276
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 70.41.204.175 276
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 70.41.204.175 276
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    15 1125 ::/0 2002:c058:6301::c058:6301
    1 306 ::1/128 On-link
    13 58 2001::/32 On-link
    13 306 2001:0:9d38:953c:cf0:3af7:b9d6:3350/128
    On-link
    15 1025 2002::/16 On-link
    15 281 2002:4629:ccaf::4629:ccaf/128
    On-link
    10 276 fe80::/64 On-link
    13 306 fe80::/64 On-link
    17 281 fe80::200:5efe:70.41.204.175/128
    On-link
    13 306 fe80::cf0:3af7:b9d6:3350/128
    On-link
    10 276 fe80::f16c:a661:af1f:91e0/128
    On-link
    1 306 ff00::/8 On-link
    13 306 ff00::/8 On-link
    10 276 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (08/10/2012 10:29:29 PM) (Source: Application Error) (User: )
    Description: Faulting application name: msnmsgr.exe, version: 14.0.8089.726, time stamp: 0x4a6ce533
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x8b0674c0
    Faulting process id: 0xd94
    Faulting application start time: 0xmsnmsgr.exe0
    Faulting application path: msnmsgr.exe1
    Faulting module path: msnmsgr.exe2
    Report Id: msnmsgr.exe3

    Error: (08/09/2012 09:04:23 AM) (Source: Application Error) (User: )
    Description: Faulting application name: msnmsgr.exe, version: 14.0.8089.726, time stamp: 0x4a6ce533
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x39d0458b
    Faulting process id: 0xd9c
    Faulting application start time: 0xmsnmsgr.exe0
    Faulting application path: msnmsgr.exe1
    Faulting module path: msnmsgr.exe2
    Report Id: msnmsgr.exe3

    Error: (08/06/2012 11:56:07 AM) (Source: Application Hang) (User: )
    Description: The program firefox.exe version 14.0.1.4577 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 17cc

    Start Time: 01cd7402adfdbbf4

    Termination Time: 31

    Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Report Id: 5e892f6a-dff8-11e1-a13f-18a905b417f6

    Error: (08/06/2012 07:35:05 AM) (Source: Application Error) (User: )
    Description: Faulting application name: FlashPlayerPlugin_11_3_300_265.exe, version: 11.3.300.265, time stamp: 0x4febd5ac
    Faulting module name: NPSWF32_11_3_300_265.dll, version: 11.3.300.265, time stamp: 0x4febd798
    Exception code: 0xc0000005
    Fault offset: 0x001d1e33
    Faulting process id: 0xaf8
    Faulting application start time: 0xFlashPlayerPlugin_11_3_300_265.exe0
    Faulting application path: FlashPlayerPlugin_11_3_300_265.exe1
    Faulting module path: FlashPlayerPlugin_11_3_300_265.exe2
    Report Id: FlashPlayerPlugin_11_3_300_265.exe3

    Error: (08/05/2012 09:57:37 PM) (Source: Application Error) (User: )
    Description: Faulting application name: msnmsgr.exe, version: 14.0.8089.726, time stamp: 0x4a6ce533
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0x86c
    Faulting application start time: 0xmsnmsgr.exe0
    Faulting application path: msnmsgr.exe1
    Faulting module path: msnmsgr.exe2
    Report Id: msnmsgr.exe3

    Error: (08/04/2012 11:04:15 AM) (Source: Application Error) (User: )
    Description: Faulting application name: msnmsgr.exe, version: 14.0.8089.726, time stamp: 0x4a6ce533
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0xe20
    Faulting application start time: 0xmsnmsgr.exe0
    Faulting application path: msnmsgr.exe1
    Faulting module path: msnmsgr.exe2
    Report Id: msnmsgr.exe3

    Error: (07/28/2012 05:52:15 AM) (Source: Application Error) (User: )
    Description: Faulting application name: msnmsgr.exe, version: 14.0.8089.726, time stamp: 0x4a6ce533
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0xa38
    Faulting application start time: 0xmsnmsgr.exe0
    Faulting application path: msnmsgr.exe1
    Faulting module path: msnmsgr.exe2
    Report Id: msnmsgr.exe3

    Error: (07/27/2012 11:56:40 AM) (Source: Application Error) (User: )
    Description: Faulting application name: msnmsgr.exe, version: 14.0.8089.726, time stamp: 0x4a6ce533
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0xd14
    Faulting application start time: 0xmsnmsgr.exe0
    Faulting application path: msnmsgr.exe1
    Faulting module path: msnmsgr.exe2
    Report Id: msnmsgr.exe3

    Error: (07/17/2012 10:12:12 AM) (Source: Application Error) (User: )
    Description: Faulting application name: msnmsgr.exe, version: 14.0.8089.726, time stamp: 0x4a6ce533
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0xb14
    Faulting application start time: 0xmsnmsgr.exe0
    Faulting application path: msnmsgr.exe1
    Faulting module path: msnmsgr.exe2
    Report Id: msnmsgr.exe3

    Error: (07/16/2012 02:58:38 PM) (Source: Application Hang) (User: )
    Description: The program EXCEL.EXE version 12.0.6661.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 8a4

    Start Time: 01cd639e0edef192

    Termination Time: 0

    Application Path: C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE

    Report Id: 5c7dd466-cf91-11e1-813d-18a905b417f6


    System errors:
    =============
    Error: (08/10/2012 11:10:37 PM) (Source: DCOM) (User: )
    Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

    Error: (08/10/2012 10:27:26 PM) (Source: DCOM) (User: )
    Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

    Error: (08/10/2012 01:45:12 PM) (Source: Service Control Manager) (User: )
    Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

    Error: (08/10/2012 01:44:47 PM) (Source: Service Control Manager) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    BHDrvx64
    SRTSP

    Error: (08/10/2012 01:44:38 PM) (Source: Service Control Manager) (User: )
    Description: The Function Discovery Resource Publication service terminated with the following error:
    %%-2147014847

    Error: (08/10/2012 01:44:38 PM) (Source: Service Control Manager) (User: )
    Description: The Windows Firewall service terminated with service-specific error %%5.

    Error: (08/10/2012 01:44:23 PM) (Source: SRTSP) (User: )
    Description: Error loading Symantec real time Anti-Virus driver.

    Error: (08/10/2012 01:44:23 PM) (Source: SRTSP) (User: )
    Description: Error loading virus definitions.

    Error: (08/10/2012 01:41:55 PM) (Source: DCOM) (User: )
    Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

    Error: (08/09/2012 09:02:11 AM) (Source: DCOM) (User: )
    Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}


    Microsoft Office Sessions:
    =========================

    =========================== Installed Programs ============================

    Update for Microsoft Office 2007 (KB2508958)
    ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
    Adobe AIR (Version: 3.1.0.4880)
    Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.235)
    Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
    AMD APP SDK Runtime (Version: 10.0.831.4)
    AMD Catalyst Install Manager (Version: 3.0.855.0)
    AMD Drag and Drop Transcoding (Version: 2.00.0000)
    AMD Fuel (Version: 2011.1109.2212.39826)
    AMD Media Foundation Decoders (Version: 1.0.61109.2218)
    AMD USB Filter Driver (Version: 1.0.11.86)
    AMD VISION Engine Control Center (Version: 2011.1109.2212.39826)
    Babylon toolbar on IE
    Catalyst Control Center - Branding (Version: 1.00.0000)
    Catalyst Control Center Graphics Previews Common (Version: 2011.1109.2212.39826)
    Catalyst Control Center InstallProxy (Version: 2009.0908.2225.38429)
    Catalyst Control Center InstallProxy (Version: 2011.1109.2212.39826)
    ccc-utility64 (Version: 2011.1109.2212.39826)
    CCC Help English (Version: 2011.1109.2211.39826)
    Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
    CyberLink DVD Suite Deluxe (Version: 7.0.2115)
    DIRECTV Optimizer Ver 2011-06-01 (Version: 4.8.0.0)
    DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
    Disney Toontown Online (Version: )
    DVD Menu Pack for HP MediaSmart Video (Version: 3.1.3224)
    Facebook Video Calling 1.2.0.159 (Version: 1.2.159)
    Funmoods on IE and Chrome
    GEAR driver installer for x86 and x64 (Version: 4.008.5)
    Google Chrome (Version: 21.0.1180.75)
    Hardware Diagnostic Tools (Version: 6.0.5247.34)
    Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
    HP Advisor (Version: 3.3.9512.3162)
    HP Customer Experience Enhancements (Version: 6.0.1.7)
    HP Games (Version: 1.0.0.71)
    HP MediaSmart Demo (Version: 1.00.0000)
    HP MediaSmart DVD (Version: 3.1.3317)
    HP MediaSmart Music/Photo/Video (Version: 3.1.3422)
    HP MediaSmart SmartMenu (Version: 3.1.0.1)
    HP MediaSmart/TouchSmart Netflix (Version: 1.0.2.0)
    HP Odometer (Version: 2.10.0000)
    HP Product Detection (Version: 11.14.0001)
    HP Remote Solution (Version: 1.1.11.0)
    HP Setup (Version: 1.2.3560.3170)
    HP Support Assistant (Version: 6.1.12.1)
    HP Support Information (Version: 10.1.0002)
    HP Update (Version: 5.001.000.014)
    HPAsset component for HP Active Support Library (Version: 3.0.0.6)
    HydraVision (Version: 4.2.116.0)
    I Want This (Version: 1.6.146.147)
    Junk Mail filter update (Version: 14.0.8089.726)
    Kies mini (Version: 1.00.0000)
    LabelPrint (Version: 2.5.2017)
    LightScribe System Software (Version: 1.18.8.1)
    Mead® Calendar Widget (Version: 2.0)
    Microsoft .NET Framework 1.1 (Version: 1.1.4322)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft Application Error Reporting (Version: 12.0.6015.5000)
    Microsoft Choice Guard (Version: 2.0.48.0)
    Microsoft Corporation (Version: 9.1.0.0)
    Microsoft IntelliType Pro 8.2 (Version: 8.20.469.0)
    Microsoft LifeCam (Version: 3.22.270.0)
    Microsoft Live Search Toolbar (Version: 3.0.566.0)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
    Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
    Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
    Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
    Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Silverlight (Version: 5.1.10411.0)
    Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
    Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
    Microsoft Works (Version: 9.7.0621)
    Movie Theme Pack for HP MediaSmart Video (Version: 3.1.3310)
    Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
    Mozilla Maintenance Service (Version: 14.0.1)
    MSVCRT (Version: 14.0.1468.721)
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    Norton 360 (Version: 6.2.1.5)
    Norton Online Backup (Version: 1.2.20.0)
    PDFlite 0.7 (Version: 0.7)
    PDFLite Toolbar (Version: 2.4.0)
    PictureMover (Version: 3.3.1.19)
    PlayBryte
    PlayReady PC Runtime amd64 (Version: 1.3.0)
    Power2Go (Version: 6.0.3304)
    PowerDirector (Version: 7.0.3405)
    QuickBooks Premier Edition 2006 (Version: )
    RAIDXpert (Version: 3.2.1540.5)
    Realtek High Definition Audio Driver (Version: 6.0.1.6196)
    Recovery Manager (Version: 5.5.2216)
    RedMon - Redirection Port Monitor
    SAMSUNG USB Driver for Mobile Phones (Version: 1.3.1800.0)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Windows Live Call (Version: 14.0.8064.0206)
    Windows Live Communications Platform (Version: 14.0.8064.206)
    Windows Live Essentials (Version: 14.0.8089.0726)
    Windows Live Essentials (Version: 14.0.8089.726)
    Windows Live Mail (Version: 14.0.8089.0726)
    Windows Live Messenger (Version: 14.0.8089.0726)
    Windows Live Photo Gallery (Version: 14.0.8081.709)
    Windows Live Sign-in Assistant (Version: 5.000.818.5)
    Windows Live Sync (Version: 14.0.8089.726)
    Windows Live Upload Tool (Version: 14.0.8014.1029)
    Windows Live Writer (Version: 14.0.8089.0726)
    Zynga Toolbar (Version: 6.8.6.0)

    ========================= Devices: ================================


    ========================= Memory info: ===================================

    Percentage of memory in use: 18%
    Total physical RAM: 8183.89 MB
    Available physical RAM: 6658.05 MB
    Total Pagefile: 16365.97 MB
    Available Pagefile: 14096.58 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3966.43 MB

    ========================= Partitions: =====================================

    1 Drive c: (HP) (Fixed) (Total:920.09 GB) (Free:867.45 GB) NTFS
    2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:11.13 GB) (Free:1.61 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\JENNIFER-PC

    Administrator ASPNET Guest
    Jennifer


    **** End of log ****
     
  2. nonajenn

    nonajenn Thread Starter

    Joined:
    Aug 11, 2012
    Messages:
    2
    Please need your help with this
     
  3. Phyxiis

    Phyxiis

    Joined:
    Oct 13, 2009
    Messages:
    55
    Personally I don't see any problem with this..

    I pinged the DNS servers and they responded.

    Might want to try CMD->ipconfig /flushdns
     
  4. cantfly

    cantfly Banned

    Joined:
    Aug 12, 2012
    Messages:
    16
    You may need to remove norton and reinstall.
     
  5. luckydip

    luckydip

    Joined:
    Aug 11, 2008
    Messages:
    3
    I had the problem for two days. Several systems restores fixed the issue for a short period of time. Checked for viruses in safe mode with networking. Internet worked just fine in a safe mode with networking... I also tried to tweak Mcafee Internet Security that came with my Dell laptop. Disabling firewall and antivirus did not work. Downloaded a couple other virus malware killers and scanned in safe mode with no luck. They could not find anything. Finally I uninstalled McAfee... And voila! I installed Microsoft Security Essntials: it is free and my Internet works!!! I used to work in a call centre for Dell: problems with McAfee blocking the Internet were a real nightmare. So, if you have this issue with DNS server not responding, look at your antivirus first... Do you really need that one particularly...
     
  6. kaleysue

    kaleysue

    Joined:
    Sep 10, 2012
    Messages:
    1
    how do I fix error message C:\Windows\system 32\pnrpnsp.dll and computer is slow and freezes up
     
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