dnserror.htm SHDOCLC.Dll ? Net Connection

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bluebird

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Joined
Oct 12, 2001
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16
Hi

Having trouble connecting to Freeserve Anytime , error message (C:\windows \system\SHDOCLC.DLL/dnserror.htm ) at bottom left of the screen & page not found with no connecting menu on screen.
The only way I can connect is by opening Outlook Express
and then pressing the freeserve icon on my desktop.
or in control panel networking menu & clicking on to the freeserve icon which only connects to the net then I have to press the freeserve icon in the bottom left tray.

I recently installed real player free version, but uninstalled after the above problem.

Windows 98 second E

Hope you can help.

Thank You David.
 

eddie5659

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Malware Specialist
Joined
Mar 19, 2001
Messages
37,258
Hiya and Welcome

Have you emtied your Tempory Interent Files lately? Go to Tools | Interent Options. In the General tab, under Temp..., click Delete Files, OK. But do not tick the Offline Content. Leave that blank.

Also, a repair may help. Control Panel | AddRemove. Doubleclick Microsoft Interent Explorer. Choose Repair, apply and restart.

Have you defragged lately?

Regards

eddie
 

bluebird

Thread Starter
Joined
Oct 12, 2001
Messages
16
Hi eddie


I emptied the Tempory Internet Files and carried out a repair on Microsoft Internet Explorer 5.5 to your instructions.

still have the problem.

I have Norton Internet Security Loading Control list installed that loads up at the same time as the Freeserve page downloads, the download page used to stop in the middle of Control list opening.
Then having to click again on to the Freeserve icon to download its home web page.
At present the icon will not even find the server could it be the icon shortcut?

I connect using My computer\Dial networking\Freeserve anytime icon\connect menu. a bit longwinded

Hope you can help

Thanks David
 

eddie5659

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Malware Specialist
Joined
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Messages
37,258
Hiya

The Norton Internet Security Loading Control looks like its your Firewall. Can you enable this first before you attempt to Dial up? You may have to go through Programs and look for Norton.

As a quick test, as I don't encourage people to surf without a firewall, can you disable it then try to dial up? That way, we can see if its your firewall that is causing the problems. Just try it but enable it as soon as you're connected. If you can connect, that is.

Regards

eddie
 

bluebird

Thread Starter
Joined
Oct 12, 2001
Messages
16
Eddie

Solved the problem page not found dns error.
My internet settings must have been changed while installing a program (Real Networks Real Player) I was unaware that these programs can change so many settings on your computer.
It also changed 6 items in Norton Firewall rules, which where still there after uninstall.

remedy: open MS Explorer Tools\internet Options\Connections\ make sure that the dot is in Always dial my default Connections Apply OK.


I disabled Norton Internet Security (Control List Menu) and yes you are right this is stopping my home page opening,


I have plenty of ram might be my processor 200mx to slow to load both ? web page & Norton.

Thanks Eddie for the firewall direction.
 

eddie5659

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Malware Specialist
Joined
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Messages
37,258
Hiya

Well, I'm glad its sorted. Are you using Norton now? I hope so, as a firewall is needed in this day and age.

As for the fact that your system is slow on running both. This may not be a RAM problem, it may be a rescource problem. How many programs have you got loading at Startup?

Go to Run and type MSINFO32
On the left click software Enviroment, then Startup Programs. Copy/paste the list here.

Regards

eddie
 

bluebird

Thread Starter
Joined
Oct 12, 2001
Messages
16
Hi Eddie


Copy of my start file.

Taskbar Display Controls Registry (Per-User Run) RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
MSMSGS Registry (Per-User Run) C:\Program Files\Messenger\msmsgs.exe /background
ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
SystemTray Registry (Machine Run) SysTray.Exe
LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
3Deep Control Panel Registry (Machine Run) C:\PROGRA~1\CREATIVE\3DEEP\PROGRAM\3DeepCTL.EXE
NAV DefAlert Registry (Machine Run) C:\PROGRA~1\NORTON~1\DEFALERT.EXE
Norton eMail Protect Registry (Machine Run) C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
AdaptecDirectCD Registry (Machine Run) "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
NetZIPFolders Registry (Machine Run) C:\Program Files\Netzip Classic\nzfprop.exe /startup
CreateCD50 Registry (Machine Run) C:\PROGRA~1\COMMON~1\ADAPTE~1\CREATECD\CREATE~1.EXE -r
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent Registry (Machine Service) mstask.exe



David
 

eddie5659

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Malware Specialist
Joined
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Messages
37,258
Okay

There dosen't seem to be much but we'll clean it out for you

Taskbar Display Controls: Only appears in MSCONFIG if you have a Display Settings icon in the System Tray allowing resolution changes on the fly. Can also be disabled under Start -> Settings -> Control Panel -> Display -> Settings -> Advanced -> General. Up to you.

MSMSGS: MSN Messenger utility starts up automatically every time you start Windows. If you don't use MSN Messenger, this can be annoying. Available via Start -> Programs - not required. Need to delete a registy key relating to msmmsge.exe if you disable it

ScanRegistry: Scans the system registry and makes back-ups at start-up. Important should the registry become corrupt

TaskMonitor: The Task Monitor the disk-access patterns of programs when they are started and stores this information in log files in the Applog folder. Task Monitor also records the number of times you use a program. The Disk Defragmenter tool uses this information to optimize your hard disk so that programs that you use frequently are loaded faster. Not required - but can be useful

SystemTray: Its where your icons are.

LoadPowerProfile: Power management specifics such as monitor shut-off, system standby, etc. Associated with power management. Ok to keep

3Deep Control Panel: From E-Color. 3Deep® software can be the difference between life and death for gamers. It corrects lighting, shading and color for all your 2D and 3D games. Not needed

NAV DefAlert: Norton Anti-Virus Definitions Alert. Warns you if virus definitions are out of date. You should update definitions on at least a weekly basis anyway if you use the internet regularly.

Norton eMail Protect: Proxy E-mail protection from Norton Anti-Virus. If you have it installed, leave it enabled to automatically check for suspect attachments in E-mails that may contain viruses. E-mails are scanned on a proxy server before being downloaded to your system.

Norton Auto-Protect: Norton Anti-Virus's real-time scanner. Can be inconvenient because it scans files when Run/Opened or Downloaded/Created and you can scan files manually via right-click after downloading/copying. However, in light of some of the viruses around these days it's probably best to put up with the inconvenience

AdaptecDirectCD: Unless you have a CD-RW in the drive to drag and drop files to it you don't need DirectCD. Available via Start -> Programs - not required.

NetZIPFolders: Spyware. Download AddAware from www.lavasoftusa.com Install and run it, ensuring that all the boxes on the left regarding Deep Registry Scan are checked. let it remove all it finds, except any references to Web3000. If you are unsure, post the list here. Also, you may want to manually uninstall NetZip first.
btw, its from RealNetworks, same as Realplayer, so that may be a culprit as well.

CreateCD50: Adaptec Easy CD Creator system tray application. Available via Start -> Programs - not required.

SchedulingAgent: Microsoft Scheduling Agent displayed as a box with a stopwatch in the System Tray - only needed if you have regular scheduled disk defragmenting, ScanDisk, etc. Recommend you run these at regular intervals anyway so not needed as they can interrupt other programs

Anyway, there you go. There's not much to remove from the startup. To do this, go to Run and type MSCONFIG and go to the Startup tab. In there, uncheck all that you don't want, apply and restart. If you are unsure about any of these, uncheck one at a time, restarting each time, and see if the system works okay for a while.

Regards

eddie
 

bluebird

Thread Starter
Joined
Oct 12, 2001
Messages
16
Hi

Eddie thanks for advice on the system tray removal off items,
Will get to work let you know how it works out.

David
 

bluebird

Thread Starter
Joined
Oct 12, 2001
Messages
16
Hi Eddie

Viewed this thread again after I e-mailed you,
strange its all here now.

hope to read you later.

David
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,258
Hiya

bluebird has replied via email. Here it is. My answers are in Bold:


Hi Eddie

Logged on to find a few lost threads at the end.
Just a reminder below,
---------------------------
1:31 AM 10/15/01
You
Okay

There dosen't seem to be much but we'll clean it out for you

Taskbar Display Controls: Only appears in MSCONFIG if you have a Display
Settings icon in the System Tray allowing resolution changes on the fly. Can
also be disabled under Start -> Settings -> Control Panel -> Display -> Settings
-> Advanced -> General. Up to you.

MSMSGS: MSN Messenger utility starts up automatically every time you start
Windows. If you don't use MSN Messenger, this can be annoying. Available via
Start -> Programs - not required. Need to delete a registy key relating to
msmmsge.exe if you disable it

ScanRegistry: Scans the system registry and makes back-ups at start-up.
Important should the registry become corrupt

TaskMonitor: The Task Monitor the disk-access patterns of programs when they are
started and stores this information in log files in the Applog folder. Task
Monitor also records the number of times you use a program. The Disk
Defragmenter tool uses this information to optimize your hard disk so that
programs that you use frequently are loaded faster. Not required - but can be
useful

SystemTray: Its where your icons are.

LoadPowerProfile: Power management specifics such as monitor shut-off, system
standby, etc. Associated with power management. Ok to keep

3Deep Control Panel: From E-Color. 3Deep® software can be the difference between
life and death for gamers. It corrects lighting, shading and color for all your
2D and 3D games. Not needed

NAV DefAlert: Norton Anti-Virus Definitions Alert. Warns you if virus
definitions are out of date. You should update definitions on at least a weekly
basis anyway if you use the internet regularly.

Norton eMail Protect: Proxy E-mail protection from Norton Anti-Virus. If you
have it installed, leave it enabled to automatically check for suspect
attachments in E-mails that may contain viruses. E-mails are scanned on a proxy
server before being downloaded to your system.

Norton Auto-Protect: Norton Anti-Virus's real-time scanner. Can be inconvenient
because it scans files when Run/Opened or Downloaded/Created and you can scan
files manually via right-click after downloading/copying. However, in light of
some of the viruses around these days it's probably best to put up with the
inconvenience

AdaptecDirectCD: Unless you have a CD-RW in the drive to drag and drop files to
it you don't need DirectCD. Available via Start -> Programs - not required.

NetZIPFolders: Spyware. Download AddAware from www.lavasoftusa.com Install and
run it, ensuring that all the boxes on the left regarding Deep Registry Scan are
checked. let it remove all it finds, except any references to Web3000. If you
are unsure, post the list here. Also, you may want to manually uninstall NetZip
first.
btw, its from RealNetworks, same as Realplayer, so that may be a culprit as
well.

CreateCD50: Adaptec Easy CD Creator system tray application. Available via Start
-> Programs - not required.

SchedulingAgent: Microsoft Scheduling Agent displayed as a box with a stopwatch
in the System Tray - only needed if you have regular scheduled disk
defragmenting, ScanDisk, etc. Recommend you run these at regular intervals
anyway so not needed as they can interrupt other programs

Anyway, there you go. There's not much to remove from the startup. To do this,
go to Run and type MSCONFIG and go to the Startup tab. In there, uncheck all
that you don't want, apply and restart. If you are unsure about any of these,
uncheck one at a time, restarting each time, and see if the system works okay
for a while.

Regards

eddie

----------------------------------




I ran msconfig and unchecked the following:

3 deep control panel
adaptec direct cd
createcd50
scheduling agent

MSMSGS (1)
MSMSGS (2) (Need to delete a registy key relating to msmmsge.exe if you
disable it ?)
I have not deleted this registy key, the system seems to ok. Will I need to
delete this?.

this was recommeded from http://www.pacs-portal.co.uk/startup_pages/m.htm so if its not coming back up, why delete it.
I also ran the resource meter with the blow results:

System 94%
User 94%
GDI 99%

Uninstalled Netzip

Download ad-aware software and scanned my system with results below:

________________________________


Memory scan result:
Total modules found:19
Suspicious modules found:0


Started registry scan
======================
Aureate key:HKEY_USERS\.default\software\aureate\
Aureate key:HKEY_CLASSES_ROOT\clsid\{ebbfe27c-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\clsid\{ebbfe288-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\clsid\{ebbfe28a-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\interface\{ebbfe27b-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\interface\{ebbfe27b-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\interface\{ebbfe287-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\interface\{ebbfe289-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\software\aureate\
Aureate key:HKEY_CURRENT_USER\software\aureate\
Aureate key:HKEY_LOCAL_MACHINE\software\aureate\
Aureate
key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser
helper objects\{ebbfe27c-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\stub.ciestub\
Aureate key:HKEY_CLASSES_ROOT\stub.ciestub.1\
Aureate key:HKEY_CLASSES_ROOT\stub.netscapestop\
Aureate key:HKEY_CLASSES_ROOT\stub.netscapestop.1\
Aureate key:HKEY_CLASSES_ROOT\typelib\{ebbfe26d-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_CLASSES_ROOT\typelib\{ebbfe26d-bdf0-11d2-bbe5-00609419f467}\
Aureate key:HKEY_USERS\.default\software\netscape\netscape navigator\automation
shutdown\stub.netscapestop.1
Aureate key:HKEY_USERS\.default\software\netscape\netscape navigator\automation
startup\netscape starting
Aureate key:Netscape starting\Curver\Stub.NetscapeStart.1
Aureate key:Netscape starting\CLSID\{EBBFE288-BDF0-11D2-BBE5-00609419F467}


Started extended registry scan
===============================
Aureate key:CLSID\{EBBFE27C-BDF0-11D2-BBE5-00609419F467}
Aureate key:CLSID\{EBBFE288-BDF0-11D2-BBE5-00609419F467}
Aureate key:CLSID\{EBBFE28A-BDF0-11D2-BBE5-00609419F467}


Registry scan result:
Suspicious keys found :25


Started folder scan
====================
Now processing drive (C), 1 remaining.
Finished processing Drive(C), 683 folders total.

Now processing drive (D), 0 remaining.
Finished processing Drive(D), 701 folders total.

Folder scan result:
Folders processed:1384
Suspicious folders found:0


Started file scan
==================
Aureate file:C:\WINDOWS\SYSTEM\advert.dll
Aureate file:C:\WINDOWS\SYSTEM\amcis.dll
Doubleclick file:C:\WINDOWS\Cookies\d j [email protected][2].txt

File scan result:
Suspicious files found:3



Scanning finished
==================
Suspicious modules found:0
Suspicious keys found :25
Suspicious folders found:0
Suspicious files found:3
=========================
Spyware components ignored:0
Total spyware components found:28

___________________________________

Should I Tick all the boxs above?

my system is now downloading pages alot faster after just sorting the system
tray.

Thanks again Eddie keep up your good work*

David

This is me again (eddie)

Yes, its okay to check all the boxes that are shown. One is a cookie and the rest are the major spyware programs, advert.dll.

Some of your programs may stop working. These could be the spy programs. eg, if you use Gozilla, this will not work properly.

Regards

eddie
 
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