Dntrix G3 Index problem

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Zahnartz

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Jan 4, 2013
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Have on old Dentrix G3 software package. I am getting a different balance on the ledger than what appears on the monthly statement. Not sure what to do about it. Is it a index problem? It appears to be only on a few accounts. Any ideas?
 
Joined
Jun 1, 2010
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I don't know anything about this software, but I just visited their site. There are some updates you might like to take a look at. They are here:

http://www.dentrix.com/support/software-updates/g3.aspx

The first one looks especially important.

Any chance you could post a screen shot of the results? You could just black out personal information if there is any.

One last question. Can you verify the accuracy of the monthly statement numbers?
 
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