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Dntrix G3 Index problem

Discussion in 'All Other Software' started by Zahnartz, Jan 4, 2013.

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  1. Zahnartz

    Zahnartz Thread Starter

    Joined:
    Jan 4, 2013
    Messages:
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    Have on old Dentrix G3 software package. I am getting a different balance on the ledger than what appears on the monthly statement. Not sure what to do about it. Is it a index problem? It appears to be only on a few accounts. Any ideas?
     
  2. AtlBo

    AtlBo

    Joined:
    Jun 1, 2010
    Messages:
    679
    I don't know anything about this software, but I just visited their site. There are some updates you might like to take a look at. They are here:

    http://www.dentrix.com/support/software-updates/g3.aspx

    The first one looks especially important.

    Any chance you could post a screen shot of the results? You could just black out personal information if there is any.

    One last question. Can you verify the accuracy of the monthly statement numbers?
     
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