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Document Recovery in Word 2007

Discussion in 'Business Applications' started by rustywiss, Jul 21, 2010.

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  1. rustywiss

    rustywiss Thread Starter

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    I'm working on a Windows Server 2003 Terminal Server. We have 9 users in our office connect to this server to do everything they need to do. All users are having the same problem. There were some documents that got saved to the auto-recovery (this was several months ago). Since that time, every time we open a word doc, it shows the auto-recovery list on the left. when we close Word it asks:
    "The document recovery task pane contains some recoverd files that have not been opened. Would you like to view these files the next time you start Word?"
    Yes, I want to view these files OR
    No, remove the files, I have saved the files I need.

    We click NO to remove the files, hit OK and it tells us it "can't delete the file, can't read from the source file or disk.". then we have to click OK 6 times for each file that is in the auto-recovery pane on the left.

    Any idea how to make this go away??
     
  2. Rostie

    Rostie

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    Aug 12, 2010
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    Did you ever find a fix for this?
     
  3. DaveA

    DaveA Trusted Advisor Spam Fighter

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    You need to do this recover or go to the folders that these files are in and delete ALL temp files, then they should go away.
     
  4. Rostie

    Rostie

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    I am sorry DaveA I could not understand your instructions. Can you be a little bit more specific?
     
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