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Does the free version of ZoneAlarm have a working Help Menu?

Discussion in 'All Other Software' started by wumply, Sep 21, 2004.

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  1. wumply

    wumply Thread Starter

    Nov 12, 2002
    This may seem a weird question, but I just installed this firewall and it appears to be working as intended. But when I click on the "Help" link, I get told (repeatedly) "Help not available."

    I think it must have a Help menu - I can't see how it could not have one--but even a reinstall did not produce a help menu. Could it be that it was left out as it's the free version so that you'd be tempted to go to an upgrade?

    Has anyone run into this with ZoneAlarm free version? (I can't contact ZoneAlarm because the program is free.) Or has anyone any ideas as tol what might be causing the problem?
  2. Abdhul


    Apr 20, 2004
    you could always check the online help.
  3. brindle


    Jun 14, 2002
    Yes the free version has an active help. In c:\program files\zone labs\zone alarm\help do you have this file zaclients.chm?
  4. John Burns

    John Burns

    Jul 29, 1999
    I just recently downloaded the free version of ZoneAlarm ( and the "Help" in the upper right corner of "Overview" works fine. It would appear that something is messed up somewhere. Mine has a complete Contents Section, Index Section and is pretty detailed. Maybe if you contact ZA, they can help you.

    brindle is correct, you should have "zaclients.chm" under
    Programs - ZoneLabs - ZoneAlarm-Help files.
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