Doozie of a problem connection problems

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nunya_79

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Joined
Dec 10, 2004
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13
I am running Windows XP, i've run spybot and adware, i've run hijack and fixed the files i was told to fix in a previous post...

http://forums.techguy.org/t306173.html

and i still can't seem to connect to certain things on line. I am on dial up for now, and i can connect to the internet and i can access http sites, but when i try to download messengers, of any type i can't i had to download the whole yahoo messenger file, from a copy and paste web site... anyway i can't even update things like my AVG control center or my spybot, so it seems that i cannot connect to something or other, i can go to websites, sometimes after a while it has a hard time connecting again i have to keep opening IE trying to jump start, even though i am connected... I can go into yahoo games, but i've noticed i don't recieve messages, and this wouldn't normally be a problem but i have business contacts on my messenger, and i'm missing alot of things, and e-mail can only get me so far sometimes. I've tried alot of everything... I keep posting in the XP part of the forum, i am sure i am missing a file, i put down the original link, that i posted almost back in September, if anyone could help i would be most greatful.
 
Joined
May 28, 2003
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2,366
I took a look at your other post with the HJT log and noticed you're using Zone Alarm. If you are using the ZA Free version, then do this.

1. Go into the Overview Preferences tab and turn off "Load ZoneAlarm at startup".
2. Reboot into safe mode.
3. Go into the folder named Internet Logs {do a search if you don't know where it is in your OS}.
4. Delete everything in that folder.
5. Empty the recycle bin.
6. Reboot into normal windows.
7. Restart ZA manually.
8. Recheck the "Load ZoneAlarm at startup".

If you are using ZA Pro, then go to the Privacy Panel and click on 'custom' in Cookie Control. Then go to the bottom and enable 'Show Privacy
Advisor' click apply then ok.

Next go to the page in question and when the Privacy Advisor alert pops up, click on "Click here for details'' and it should take you to the Site List box where you will see the entry causing the problem. The name of the entry can be found in the "Entry Detail" box at the bottom of the page. Now click on 'options' and turn off the ones that interfer with the page. You may have to try several and then refresh the page until the issue is resolved.

I think the Privacy settings are causing the problem or the features in the Pro version are active without your ability to turn them off. Also don't forget to clean your cache before you try the sites again.
 

nunya_79

Thread Starter
Joined
Dec 10, 2004
Messages
13
Thank you very much, but i have uninstalled zonealarm months back, and when i did have Zonealarm, i was able to connect to all sites, i was able to use it well enough to still use messenger and other programs, and allow programs to connect. Could it be a missing or wrong Registry?? i tried to fix messenger, and it said it was missing a TMP file with certain aspects, i downloaded several programs to fix registries and edit them, but i do not know how to creat them. I guess i'll just have to take a class this summer lol. Thank you again
 
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