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Dotcomtoolbar

Discussion in 'Virus & Other Malware Removal' started by Kreis90, Oct 8, 2003.

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  1. Kreis90

    Kreis90 Thread Starter

    Joined:
    Oct 8, 2003
    Messages:
    4
    Hi Guys,

    Can anyone help me solving the dotcomtoolbar problem. It's a bug in my windows xp and windows media player won't start anymore. I've looked around the net trying solve this problem and i tried something with hijackthis. The problem is I don't know what to select in the program. So can you guys help me? This is my log file of hijackthis

    Logfile of HijackThis v1.97.2
    Scan saved at 22:32:03, on 8-10-2003
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Messenger\msmsgs.exe
    G:\Program Files\Norton AntiVirus\navapsvc.exe
    G:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    G:\Program Files\Norton AntiVirus\SAVScan.exe
    F:\Download\Players\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.linksummary.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.linksummary.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.linksummary.com/default.asp?linkid=nl
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.linksummary.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.linksummary.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - G:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - G:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: DotComToolbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - c:\datanl.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] G:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TrojanScanner] G:\Program Files\Trojan Remover\Trjscan.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O8 - Extra context menu item: &RSDN Search - res://c:\datanl.dll/GoRSDN.dll.htm
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/4/download/pdpplugin_5094_bundle7v1d2.cab
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
    run hijackthis, tick all below, doublecheck to make sure you haven't missed any, close all browser windows & press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.linksummary.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.linksummary.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.linksummary.com/default.asp?linkid=nl
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.linksummary.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.linksummary.com/

    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O3 - Toolbar: DotComToolbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - c:\datanl.dll
    O8 - Extra context menu item: &RSDN Search - res://c:\datanl.dll/GoRSDN.dll.htm
    O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/4/download/...bundle7v1d2.cab

    download AdAware 6 181
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and tick "Automaticly try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it.

    then
    Download Spybot - Search & Destroy from http://security.kolla.de


    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then post a new hijackthis log to check what is left
     
  3. Kreis90

    Kreis90 Thread Starter

    Joined:
    Oct 8, 2003
    Messages:
    4
    Thanks for helping me, here is my new hijacklog:

    Logfile of HijackThis v1.97.2
    Scan saved at 23:29:52, on 8-10-2003
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    G:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Messenger\msmsgs.exe
    G:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    G:\Program Files\Norton AntiVirus\SAVScan.exe
    F:\Download\Players\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - G:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - G:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] G:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TrojanScanner] G:\Program Files\Trojan Remover\Trjscan.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)


    I noticed that the things are gone what you said, but i wanted to start windows media player, but instead of starting windows media player it started again :( internet explorer with the dotcomtoolbar. I don't know what to do, can anyone help me??
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
  5. Kreis90

    Kreis90 Thread Starter

    Joined:
    Oct 8, 2003
    Messages:
    4
    Now my hijackthis log is the same as before (after i started windows media player). I will first do the first steps again you told me to and after that i will download the latest updates for windows media player. Hope it works then,

    appreciate your help
     
  6. Kreis90

    Kreis90 Thread Starter

    Joined:
    Oct 8, 2003
    Messages:
    4
    I've done all that and it WORKED!!!!!!!!!!!

    Thanks Alot Derk!
     
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