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Double-sided printing

Discussion in 'Hardware' started by BarbaraJ, May 2, 2003.

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  1. BarbaraJ

    BarbaraJ Thread Starter

    Joined:
    May 2, 2003
    Messages:
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    My original Windows was Win95, pre-installed on a 1998 HP computer. With this combo, and my 1998 HP Deskjet 672C printer, I was able to print single-sided, double-sided, and tablet form, all controlled from the Print window. However, 5 months ago I purchased an HP Pavilion PC, but kept my old printer. The two work fine together except for one thing. I can no longer do any double-sided printing. When I go into print properties, the features shows:
    Double-sided: No
    and I can find nothing on which to click to change it to YES.

    Question: What, if anything, can I do to change the print option to Double-sided: YES???
     
  2. gws226

    gws226

    Joined:
    Feb 9, 2003
    Messages:
    8,121
    Hey BarbaraJ,

    Im assuming that when you clicked printing preferences the option to 'print on both sides' was grayed out/ not displaying.

    Odds are you need to 1. update your driver or 2. you will need the printing software that was included with the printer orginally. (My hp laserjet has a program called 'jetsuite' that is needed to use advanced functions)

    You will probably need to to hit up the HP website for the drivers and the latest 'jetsuite equivelent' program. HP is a little ridiculous with their downloading of drivers and you may have to have the new software mailing to you (for an exorbentent expense of course.)

    You just purchased a new HP computer so you may be able to get free tech support (or at least find out if the newest drivers will fix your problem) before you waste your money on the latest software.

    Good luck.
     
  3. BarbaraJ

    BarbaraJ Thread Starter

    Joined:
    May 2, 2003
    Messages:
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    No, the Double-sided "Yes" is not greyed out. All that is there, in nice black lettering is "Double-sided: NO". Thanks for the suggestions re: going to HP for some drivers. Will give it a try.
     
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