Dowloader Agent problems

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barrypatch

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Sep 10, 2004
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I am not very experienced at getting rid of viruses and trojans, except I do know how to run AVG. My son's computer was a mess. I had it down to one virus, which was a Back door trojan, I think.

I can't get IE to load the AVG trojan cleaner. When I type the address in the address bar, it keeps going to search pages. I am now back to 3 infected files from my last run and I have no clue what to do.

I tried to reboot in safe mode, but it won't work.

I can follow directions if someone tells me what to do, please!

Thanks.

Nancy
 
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