download and startup problems

[farquason]

Sometimes when I download a new app off of the net then restart my computer it gets as far as the windows me screen and goes no further. I have to use restore and revert my hard drive. This is only an occasional thing.
I thought about reformatting my hard drive and went to download ms back-up from the me CD. It loaded fine but when I went to restart the computer got as far as the me screen and then completely shut down. It will occasionally start in safe mode.
Any ideas?

 

[eddie5659]

Hiya and welcome

Well, not knowing if Windows Me has this, we'll try the long route.

Programs | Accessories | System Tools | System Information

On the left choose Software Enviroment, then Startup Programs. Copy/paste the list. If you can't copy, then Save to Txt file, highlight all and post here.

Regards

eddie