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Download Interrupted

Discussion in 'Windows 8' started by dramaqueen10210, Jan 3, 2013.

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  1. dramaqueen10210

    dramaqueen10210 Thread Starter

    Joined:
    Jan 3, 2013
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    Hello,
    I have an HP pavilion g6 with windows 8, and whenever I try to download anything from the internet I receive the error message "download interrupted". It happens no matter what I am trying to download, whether it be iTunes, amazon, adobe flash, java, google chrome... I have only had the computer about a month and it has always had this issue, also videos will not load on the computer (youtube videos...etc) Please help.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,958
    First Name:
    Terry
    Any other devices using the same internet access? If so, can they download OK?

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. dramaqueen10210

    dramaqueen10210 Thread Starter

    Joined:
    Jan 3, 2013
    Messages:
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    It is not that the internet page itself won't load, it is that I cannot download anything off the internet and onto the computer, like itunes.
     
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