Download Interrupted

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dramaqueen10210

Thread Starter
Joined
Jan 3, 2013
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2
Hello,
I have an HP pavilion g6 with windows 8, and whenever I try to download anything from the internet I receive the error message "download interrupted". It happens no matter what I am trying to download, whether it be iTunes, amazon, adobe flash, java, google chrome... I have only had the computer about a month and it has always had this issue, also videos will not load on the computer (youtube videos...etc) Please help.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,785
Any other devices using the same internet access? If so, can they download OK?

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

dramaqueen10210

Thread Starter
Joined
Jan 3, 2013
Messages
2
Any other devices using the same internet access? If so, can they download OK?

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
It is not that the internet page itself won't load, it is that I cannot download anything off the internet and onto the computer, like itunes.
 
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