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Download on ipad becomes greyed out file in Files

Discussion in 'Apple Mac' started by rumi, Jul 27, 2019.

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  1. rumi

    rumi Thread Starter

    Joined:
    Jul 3, 2010
    Messages:
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    Hi thanks in advance.

    Many times I try to download or save something on ipad and it ends up saving it to “Files” in ios. But when I try to open it, it just comes up grey with the name of the file and “Data” underneath the name. I can’t do anything with the file.

    What is happening ??
     
  2. brooklynboy

    brooklynboy

    Joined:
    Jul 10, 2005
    Messages:
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    Click on the File and then click on Properties. Make sure it's set to Everyone can RWE (or simply set it to your level).
     
  3. AmyToo

    AmyToo

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    First Name:
    Amy
    What type of file?
     
  4. rumi

    rumi Thread Starter

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    Jul 3, 2010
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    amytoo, seems it is a .sgf file

    brooklyn, I can't click properties on my ipad ( I dont think ???) but if I touch and hold on the file and select "info"
    I get this file information IMG_2367.PNG but if I click the file to try to open it, I just get a screen like this ..... IMG_2368.PNG and nothing clickable on that screen ???
     
  5. AmyToo

    AmyToo

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    Amy
    What app is installed that can open it?
     
  6. rumi

    rumi Thread Starter

    Joined:
    Jul 3, 2010
    Messages:
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    Amy, this may be the root of the problem, I didn’t know I needed an app to be able to read files ?? I guess I just assumed that ios would handle the files itself. What apps are there ?
     
  7. Couriant

    Couriant Trusted Advisor

    Joined:
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    First Name:
    James
    Looks like some type of game file called Go. Look for Go Expert - SGF Editor in the App store
     
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