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downloaded program locked down pc and wont go away HELP!!

Discussion in 'Virus & Other Malware Removal' started by dallascowboys, Jun 29, 2009.

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  1. dallascowboys

    dallascowboys Thread Starter

    Joined:
    Oct 12, 2007
    Messages:
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    hey whats up guys, i recently stumbled across a virus scanner on the internet that told me i had viruses on my computer and so i followed the instructions and it ended with "you have 20 viruses on your pc, please buy me now to get rid of them for only 69.99" and i was like uh no thanks already have a virus scanner. now this program will NOT GO AWAY, i cant get rid of it and its DRIVING ME F-ING CRAZY. it just keeps popping up and now i cant even pull up my ctrl alt delete end process thing. someone please HELP this thing is driving me CRAZY!!!!!!!!!! (pulls out all hair) i tried to download the hijackthis thing and post it but it wont even let me do that HEEEELP !!!!!!!!!!!
     
  2. dallascowboys

    dallascowboys Thread Starter

    Joined:
    Oct 12, 2007
    Messages:
    24
  3. dallascowboys

    dallascowboys Thread Starter

    Joined:
    Oct 12, 2007
    Messages:
    24
  4. sjpritch25

    sjpritch25 Malware Specialist

    Joined:
    Sep 8, 2005
    Messages:
    9,113
    Welcome to TSG :)


    sorry for the delay


    We need to see some additional information about what is happening in your machine.
    Please perform the following scan:
    • Download DDS by sUBs from one of the following links. Save it to your desktop.
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explanation about the tool.
    • When done, DDS will open two (2) logs
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop.
    • The instructions here ask you to attach the Attach.txt.
      [​IMG]
    • Instead of attaching, please copy/past both logs into your next reply.
    • Close the program window, and delete the program from your desktop.
    Please note: You may have to disable any script protection running if the scan fails to run.
    After downloading the tool, disconnect from the internet and disable all antivirus protection.
    Run the scan, enable your A/V and reconnect to the internet.
    Information on A/V control HERE
     
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