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downloader virus (AIM?)

Discussion in 'Virus & Other Malware Removal' started by towniemom, Jul 17, 2007.

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  1. towniemom

    towniemom Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
    7
    Downloader virus in c:\windows\system32\itircmd.dll. I think my kids brought in through AIM. I can't get rid of it. It's causing AIM to disconnect and reconnect until we are kicked off. Any help would be appreciated.
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Hi and welcome

    * Click here to download HJTsetup.exe.
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. towniemom

    towniemom Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
    7
    Thank you for the quick reply. Here is the information you requested.

    Logfile of HijackThis v1.99.1
    Scan saved at 6:54:04 PM, on 7/17/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\BigFix\BigFix.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\WINDOWS\system32\S3tray2.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: ZILLAbar BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\ZB2.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\ZB2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176142496312
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176452326750
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Download the Trial version of Superantispyware Pro (SAS):
    http://www.superantispyware.com/superantispyware.html?rid=3132


    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new Hijack This log.
     
  5. towniemom

    towniemom Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
    7
    Here are the logs. Enjoy your time off.

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 07/19/2007 at 07:51 PM

    Application Version : 3.9.1008

    Core Rules Database Version : 3271
    Trace Rules Database Version: 1282

    Scan type : Complete Scan
    Total Scan Time : 00:37:18

    Memory items scanned : 523
    Memory threats detected : 0
    Registry items scanned : 5733
    Registry threats detected : 0
    File items scanned : 31748
    File threats detected : 18

    Adware.Tracking Cookie
    C:\Documents and Settings\Barbara\Cookies\[email protected][2].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][2].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][2].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][2].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][2].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][1].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][2].txt
    C:\Documents and Settings\Barbara\Cookies\[email protected][2].txt
    C:\Documents and Settings\Kelley\Cookies\[email protected][1].txt
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 07/19/2007 at 07:11 PM

    Application Version : 3.9.1008

    Core Rules Database Version : 3143
    Trace Rules Database Version: 1159

    Scan type : Complete Scan
    Total Scan Time : 00:05:07

    Memory items scanned : 526
    Memory threats detected : 0
    Registry items scanned : 5744
    Registry threats detected : 0
    File items scanned : 1843
    File threats detected : 0
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 07/19/2007 at 07:06 PM

    Application Version : 3.9.1008

    Core Rules Database Version : 3143
    Trace Rules Database Version: 1159

    Scan type : Complete Scan
    Total Scan Time : 00:00:09

    Memory items scanned : 2
    Memory threats detected : 0
    Registry items scanned : 0
    Registry threats detected : 0
    File items scanned : 0
    File threats detected : 0
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Thanks, also post a new Hijack This log
     
  7. towniemom

    towniemom Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
    7
    Here it is. Thanks!

    Logfile of HijackThis v1.99.1
    Scan saved at 8:42:19 PM, on 7/20/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\WINDOWS\system32\S3tray2.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: ZILLAbar BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\ZB2.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\ZB2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176142496312
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176452326750
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    How are things now
     
  9. towniemom

    towniemom Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
    7
    Things are still the same. AIM disconnects and reconnects until it throws us off.
     
  10. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Okay, do you get anymore virus warnings first?
     
  11. towniemom

    towniemom Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
    7
    Hi,
    We don't get warnings, AIM just disconnects and reconnects. I've tried unistalling it and reinstalling. Same thing happens and I don't know enough to go in and find the problem.
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    How do you connect to the internet? dial up? DSL? cable?
     
  13. towniemom

    towniemom Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
    7
    Morning,
    I have Cox High Speed Internet.
     
  14. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
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