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Downloading a file, and gettting an error message...any help?

Discussion in 'Windows Vista' started by babygirlinpgh, Jan 21, 2011.

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  1. babygirlinpgh

    babygirlinpgh Thread Starter

    Jan 21, 2011
    Downloading a file, and getting an error message...any help? please.?

    I have microsoft works on my laptop. Yes I know its old but I used to be able to download files online like documents and open them up in microsoft works word processor. I'm trying to save a microsoft office word 97 - 2003 document ".doc". I save it as this, and it says download complete. But right after an error message pops up and says this...

    This action is only valid for products that are currently installed

    i press "OK" and nothing happens.


    i click on the link to the document i want to download..

    do you want to open or save this file?
    i click "save"

    I type where it says file name, .wps after the file name
    click save, ..... the download is complete
    i click "open"

    this exact message pops up

    Works cannot open "C:\users\MarissaMarie\downloads\furkidAA-3.wps". The file may be in use by another application, the file format may not be supported by any of the installed converters, or the file may be corrupt.
  2. RaytheBear


    Sep 13, 2010
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