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Downloading problem -

Discussion in 'Windows 7' started by asowe, Jun 14, 2013.

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  1. asowe

    asowe Thread Starter

    Joined:
    Jun 14, 2013
    Messages:
    6
    I am not able to download anything and see all these displays:
    1.failed to load library 'URLMON.DLL'
    2.Application was unable to start correctly (O*c0000005)
    3.couldnt load XPCOM
    4.c:\users\user\AppData\local\Google\180102~1.3\gcswf32.dll
    invalid access to memory location

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:20:56 PM, on 14-Jun-13
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v10.0 (10.00.9200.16611)
    Boot mode: Normal

    Running processes:
    C:\Windows\System32\rundll32.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\wuauclt.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\Downloads\HijackThis.exe
    C:\Windows\system32\NOTEPAD.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

    --
    End of file - 5090 bytes

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 10.0.9200.16611 BrowserJavaVersion: 10.21.2
    Run by user at 15:22:57 on 2013-06-14
    Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3003.2138 [GMT 0:00]
    .
    SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ================
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Windows\system32\sppsvc.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\wuauclt.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\Downloads\HijackThis.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    .
    ============== Pseudo HJT Report ===============
    .
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
    TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
    uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
    uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    dRunOnce: [SPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{68A47825-6EB1-4516-AD75-02B9D228E3C0} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{68A47825-6EB1-4516-AD75-02B9D228E3C0}\7416D64756C65435 : DHCPNameServer = 212.60.66.245 212.60.66.244
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
    SSODL: WebCheck - <orphaned>
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\user\appdata\roaming\mozilla\firefox\profiles\lugfmdp1.default\
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
    FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
    FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_224.dll
    FF - plugin: c:\windows\system32\npDeployJava1.dll
    FF - plugin: c:\windows\system32\npmproxy.dll
    FF - plugin: c:\windows\system32\wat\npWatWeb.dll
    FF - ExtSQL: 2013-05-02 14:00; [email protected]; c:\program files\avast software\avast\webrep\FF
    FF - ExtSQL: 2013-05-02 16:44; [email protected]; c:\users\user\appdata\roaming\mozilla\firefox\profiles\lugfmdp1.default\extensions\[email protected]
    FF - ExtSQL: 2013-06-12 15:16; 7iffxtbr@PopularScreensavers_7i.com; c:\users\user\appdata\roaming\mozilla\firefox\profiles\lugfmdp1.default\extensions\7iffxtbr@PopularScreensavers_7i.com
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-5-2 729752]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-5-2 355632]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-5-2 21256]
    R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-5-2 58680]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-5-2 44808]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
    R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
    R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
    R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
    S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-5-7 15872]
    S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-5-9 52224]
    S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2013-5-7 1343400]
    .
    =============== Created Last 30 ================
    .
    2013-06-14 11:04:05 1598856 ----a-w- c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
    2013-06-14 10:30:23 -------- d-----w- c:\users\user\appdata\local\ElevatedDiagnostics
    2013-06-13 09:00:14 903168 ----a-w- c:\windows\system32\certutil.exe
    2013-06-13 09:00:14 43008 ----a-w- c:\windows\system32\certenc.dll
    2013-06-13 09:00:14 140288 ----a-w- c:\windows\system32\cryptsvc.dll
    2013-06-13 09:00:14 1160192 ----a-w- c:\windows\system32\crypt32.dll
    2013-06-13 09:00:14 103936 ----a-w- c:\windows\system32\cryptnet.dll
    2013-06-13 08:50:49 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2013-06-13 08:37:53 -------- d-----w- c:\users\user\appdata\local\PopularScreensavers_7i
    2013-06-12 17:21:38 -------- d-----w- C:\vpnclient
    2013-06-08 11:32:34 60872 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7472aabe-9e09-47d8-abc8-3a618c357922}\offreg.dll
    2013-06-06 22:37:02 263576 ----a-w- c:\program files\mozilla firefox\browser\components\browsercomps.dll
    2013-06-06 22:37:02 -------- d-----w- c:\program files\Mozilla Firefox.bak
    2013-06-02 09:50:46 788896 ----a-w- c:\windows\system32\deployJava1.dll
    2013-06-02 09:50:45 866720 ----a-w- c:\windows\system32\npDeployJava1.dll
    2013-06-02 09:50:39 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
    2013-05-26 00:33:22 -------- d-----w- c:\users\user\Cisco Packet Tracer 5.3.3
    2013-05-26 00:32:15 -------- d-----w- c:\program files\Cisco Packet Tracer 5.3.3
    2013-05-23 21:49:23 -------- d-----w- c:\program files\Mozilla Maintenance Service
    2013-05-22 16:13:48 -------- d-----w- c:\programdata\Visual CertExam Suite
    2013-05-22 16:13:47 -------- d-----w- c:\program files\Visual CertExam Suite
    2013-05-19 06:42:03 -------- d-----w- c:\users\user\appdata\local\Macromedia
    2013-05-16 20:09:23 49152 ----a-w- c:\windows\system32\taskhost.exe
    2013-05-16 07:19:30 2347520 ----a-w- c:\windows\system32\win32k.sys
    2013-05-16 07:18:33 728424 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
    2013-05-16 07:18:33 218984 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
    2013-05-16 07:18:25 101720 ----a-w- c:\windows\system32\consent.exe
    2013-05-16 07:18:24 47104 ----a-w- c:\windows\system32\appinfo.dll
    2013-05-16 07:18:24 1796096 ----a-w- c:\windows\system32\authui.dll
    .
    ==================== Find3M ====================
    .
    2013-06-12 13:13:37 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-06-12 13:13:37 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2013-05-17 01:25:57 1767936 ----a-w- c:\windows\system32\wininet.dll
    2013-05-17 01:25:27 2877440 ----a-w- c:\windows\system32\jscript9.dll
    2013-05-17 01:25:26 61440 ----a-w- c:\windows\system32\iesetup.dll
    2013-05-17 01:25:26 109056 ----a-w- c:\windows\system32\iesysprep.dll
    2013-05-16 20:08:43 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    2013-05-15 09:00:20 152576 ----a-w- c:\windows\system32\msclmd.dll
    2013-05-14 09:23:31 2706432 ----a-w- c:\windows\system32\mshtml.tlb
    2013-05-14 08:40:13 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
    2013-05-02 02:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
    2013-04-12 13:45:29 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
    2013-03-19 05:04:13 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2013-03-19 05:04:10 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
    2013-03-19 04:48:45 38912 ----a-w- c:\windows\system32\csrsrv.dll
    2013-03-19 02:49:16 69632 ----a-w- c:\windows\system32\smss.exe
    .
    ============= FINISH: 15:23:36.44 ===============

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Ultimate
    Boot Device: \Device\HarddiskVolume1
    Install Date: 02-May-13 9:16:25 PM
    System Uptime: 14-Jun-13 3:03:09 PM (0 hours ago)
    .
    Motherboard: Wistron | | 3612
    Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | CPU | 2000/800mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 149 GiB total, 8.043 GiB free.
    D: is CDROM (CDFS)
    E: is Removable
    F: is Removable
    G: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP49: 14-Jun-13 7:16:02 AM - Windows Modules Installer
    RP51: 14-Jun-13 7:17:41 AM - Windows Update
    RP53: 14-Jun-13 7:18:36 AM - Windows Update
    RP54: 14-Jun-13 9:52:46 AM - Restore Operation
    RP56: 14-Jun-13 9:59:43 AM - Windows Update
    RP57: 14-Jun-13 10:01:47 AM - Windows Backup
    RP58: 14-Jun-13 10:09:07 AM - Windows Backup
    RP59: 14-Jun-13 2:55:05 PM - Restore Operation
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.2)
    avast! Free Antivirus
    Cisco Packet Tracer 5.3.3
    Google Chrome
    Java 7 Update 21
    Java Auto Updater
    JPEG Camera v0.97
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional Plus 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 22.0 (x86 en-US)
    Mozilla Maintenance Service
    Opera 11.00 beta build 1111
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Skype Toolbars
    Skype¬ô 5.10
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition
    Visual CertExam Suite
    VLC media player 2.0.0
    Yahoo! Messenger
    .
    ==== Event Viewer Messages From Past Week ========
    .
    14-Jun-13 7:15:13 AM, Error: volsnap [67] - The shadow copy of volume C: being created failed to install.
    14-Jun-13 2:43:16 PM, Error: Service Control Manager [7023] - The SPP Notification Service service terminated with the following error: Invalid access to memory location.
    14-Jun-13 10:01:05 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070641: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817327).
    14-Jun-13 10:00:21 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Installer service to connect.
    14-Jun-13 10:00:21 AM, Error: Service Control Manager [7000] - The Windows Installer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    14-Jun-13 10:00:21 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007371c: Security Update for Windows 7 (KB2839894).
    14-Jun-13 10:00:21 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070641: Microsoft Office File Validation Add-in.
    14-Jun-13 10:00:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
    14-Jun-13 10:00:05 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007371c: Security Update for Windows 7 (KB2839229).
    13-Jun-13 9:25:03 AM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.1.100 with the system having network hardware address 00-13-CE-22-1A-95. Network operations on this system may be disrupted as a result.
    12-Jun-13 7:15:21 AM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
    12-Jun-13 3:30:36 PM, Error: Microsoft-Windows-RasSstp [1] - CoId={08AFD0CA-FB42-4A19-AD81-7106AB818470}:The initial Secure Socket Tunneling Protocol request could not be successfully sent to the server. This can be due to network connectivity issues or certificate (trust) issues. The detailed error message is provided below. Correct the problem and try again. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
    12-Jun-13 3:29:21 PM, Error: Microsoft-Windows-RasSstp [1] - CoId={322CFF3B-304B-4043-A912-495CD4952B67}:The initial Secure Socket Tunneling Protocol request could not be successfully sent to the server. This can be due to network connectivity issues or certificate (trust) issues. The detailed error message is provided below. Correct the problem and try again. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
    09-Jun-13 11:10:31 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
    .
    ==== End Of File ===========================
     
  2. ETech7

    ETech7

    Joined:
    Aug 30, 2012
    Messages:
    893
    Is it only chrome or other browsers too?
     
  3. asowe

    asowe Thread Starter

    Joined:
    Jun 14, 2013
    Messages:
    6
    Even on the crome it cannot download, i cannot listen to my mp3,,This happening on firefox and internet explorer.

    Thanks very much for all the help, and is there anything i can do to solve this problem ?

    kindest regards
     
  4. asowe

    asowe Thread Starter

    Joined:
    Jun 14, 2013
    Messages:
    6
    Even on the crome it cannot download, i cannot listen to my mp3,,This happening on firefox and internet explorer.

    Thanks very much for all the help, and is there anything i can do to solve this problem ?

    kindest regards
     
  5. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
    Do you have your Windows 7 CD?

    --------------------------------------------------------

    Also try the following:

    Click Start.

    In the search bar type CMD and hit Enter.

    In the Command Prompt, type CHKDSK and hit Enter.

    If it prompts you to restart, type Y and hit Enter.

    A CHKDSK should be performed upon restart.
     
  6. asowe

    asowe Thread Starter

    Joined:
    Jun 14, 2013
    Messages:
    6
    Thanks for your time.
    No i have no CD.
    When i entered the cmd, it writes that i need privileged for such commands.
     
  7. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
    What's the make and model of your computer?

    --------------------------------------------------------

    Try holding down Shift then right-clicking Command Prompt and clicking "Run as Administrator".

    Then trying performing that CHKDSK again.
     
  8. asowe

    asowe Thread Starter

    Joined:
    Jun 14, 2013
    Messages:
    6
    thanks very much for your time.

    My computer is HP and pavilion G60.

    Really i have tired out and want to take the LT to a technician and i cannot avoid paying a lot of money, but i have no choice..
    I would try to post anything i learned if i get a solution.

    Kindest Regards to all.
     
  9. asowe

    asowe Thread Starter

    Joined:
    Jun 14, 2013
    Messages:
    6
    thanks very much for your time.

    My computer is HP and pavilion G60.

    Really i have tired out and want to take the LT to a technician and i cannot avoid paying a lot of money, but i have no choice..
    I would try to post anything i learned if i get a solution.

    Kindest Regards to all.
     
  10. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
    Okay, let us know what the solution to your problem was if you can. (y)
     
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