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downloads won't run

Discussion in 'Virus & Other Malware Removal' started by teddy315, Apr 29, 2009.

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  1. teddy315

    teddy315 Thread Starter

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    Anytime I download an .exe file from Firefox the program will not run. Sometimes the file will not even allow installation. If I am able to install the file, it won't run after the process is complete. I don't receive any kind of error message when this happens. My computer either freezes or nothing happens at all. Any ideas on how to fix this problem?
     
  2. aka Brett

    aka Brett Banned

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    does this only happen when you try to open the file from the downloads window or does it happen as well when you navigate to the desk top to open it
     
  3. teddy315

    teddy315 Thread Starter

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    Both.... Sometimes I can't even open files from the download window. If I am able to open the file from the downloads window I can't open it from the desktop after installation.
     
  4. blkrdr59

    blkrdr59

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    make sure you have your security settings set to default... go to internet settings and go to the security tab and click "Reset all zones to Default level"


    YEAH... ANTI OBAMA...
     
  5. Phantom010

    Phantom010 Trusted Advisor

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    Try this reg file. Save it to your desktop and double click on it to merge it to your registry.
     
  6. teddy315

    teddy315 Thread Starter

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    I tried both of these suggestions. When I changed my security settings, there was no change to my problem. I tried clicking on the reg file to save it to my desktop and it was just a text file. I saved it anyway and double clicked on it, but it just brought up the text file again. Is there something I'm doing wrong as to saving that file so it can merge to my registry?
     
  7. Bichey

    Bichey

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    save the contents of reg file given by phantom in a notepad. Now change the extension from .txt to .reg .Then double click it
     
  8. teddy315

    teddy315 Thread Starter

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    I'm not sure how to change the extensions on a file.... I tried everthing I can think of to find it as an option. When I saved the file to my desktop I did notice that is was named "regfile.reg.txt". I'm not sure if that makes a difference or not.....
     
  9. Gizzy

    Gizzy Malware Specialist

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    It automatically saves as .txt to get around it change the save type to All files

    Or put quotes around the file name and extension for example "filename.ext" so you can save it as "regfile.reg" with the quotes.
     
  10. Phantom010

    Phantom010 Trusted Advisor

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    Right click on the file, click on Open With, then on Choose Program. In the window that opens, choose Registry Editor. If you want this type of file to always open this way, put a check mark on the "Always use the selected program to open this kind of file" box.
     
  11. teddy315

    teddy315 Thread Starter

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    Okay, I was able to successfully merge the reg file to my registry. Thanks for the help with that. However, my download problems are still occurring. Any other suggestions as to how to fix this problem?
     
  12. Phantom010

    Phantom010 Trusted Advisor

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  13. Bichey

    Bichey

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    [FONT=Arial, Helvetica, sans-serif]The most common reason for a piece of software not installing/running is that another program is interfering with it.

    Go to Start->run->msconfig->startup-> now uncheck the items that you do not want to run automatically at startup (note that all of them can be started manually from start menu)->reboot->now install the software

    also u can try by turning off anti-virus, firewall. Also scan your computer with good anti-virus and anti-spyware like avira & super-antispyware/malwarebytes.
    [/FONT]
     
  14. teddy315

    teddy315 Thread Starter

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    Phantom, I merged the other file you listed and that did not fix the problem either. I was unable to merge the third option (the zip file). When I saved it to my desktop and then double clicked, nothing happened. Very similar to my issue with downloads.
     
  15. Phantom010

    Phantom010 Trusted Advisor

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    Have you tried downloading and installing from Internet Explorer?
     
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