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Dragon Natural Speaking 12 Premimun Won't Get Past the "Loading" screen:

Discussion in 'All Other Software' started by referee07, Jan 4, 2014.

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  1. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,361
    I have been using Dragon Natural Speaking 12 Premium for many months and all was going well until last week when I downloaded and installed an update. After that, whenever I open the program from the desktop icon, the "Loading" screen appears but nothing happens after that. Also, I have to use Ctrl-Alt-Delete to end the program. (Right clicking on the tray icon and closing "close" does nothing. I have downloaded and used the DNS 12 uninstall "tool" several times and re-downloaded and installed the program, but the same thing happens, the program's "Loading" box appears but gets "stuck" there. I have asked the gurus at www.knowbrainer.com and on Nuance's Forums but they seem to be stumped with DNS's behavior after installing the update. Does anyone know what is happening? Thanks for any and all replies/suggestions.
     
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