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driver disk not working

Discussion in 'Windows XP' started by skzekeman, Dec 23, 2010.

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  1. skzekeman

    skzekeman Thread Starter

    Joined:
    Dec 23, 2010
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    Having trouble loading drivers for a re-installation of a DELL dimension computer.
    The OS disk worked OK but the "drivers and utilities disk" would not work.
    The disk is supposed to be a bootable one but I only get a pulsing curser and when I try to find its contents using windows explorer, it does not "see" the disk in the drive. And yes, I fixed the priority for booting favoring the ROM drive.

    Any help would be much appreciated
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    First Name:
    Frank
    If you did a hard drive format and a clean install of XP in that Dell, the device drivers on the driver CD are probably outdated anyway.

    What's the 7-character service tag number on the sticker, and what's the model number of that Dell Dimension?

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  3. skzekeman

    skzekeman Thread Starter

    Joined:
    Dec 23, 2010
    Messages:
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    Flavallee,

    Thanks for your quick response.
    The service tag--jj6z921
    dimension 2350.

    zeke
     
  4. flavallee

    flavallee Trusted Advisor

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    First Name:
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    Zeke:

    Here is the support and software site that's specific only to your Dell Dimension 2350 desktop. You should add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

    Here are the device and chipset drivers that you need:

    Intel Chipset Software Installation Utility
    Version: 6.3.0.1007
    Date: 12/16/2004

    Intel 82845G/GL/GE/PE/GV Graphics Controller
    Version: 6.14.10.4342
    Date: 03/16/2006

    Analog Devices ADI 198x Integrated Audio
    Version: 5.12.01.3538
    Date: 02/28/2003

    Broadcom 4401 Integrated NIC
    Version: 3.63
    Date: 08/05/2003

    Broadcom NetXtreme Gigabit Ethernet
    Version: 5.30
    Date: 04/29/2003

    Download and save them and then burn them off to a CD-R or USB thumb drive.

    Install the Intel chipset driver first, then restart your computer.

    Install the Intel graphics driver and Analog Devices audio driver next. Restart your computer after installing each one.

    I'm not sure which Broadcom network driver you need, but I'm guessing it's the 4401 driver because of the age of your computer. You'll know for sure after you install it and restart your computer.

    After you're done, let me know how it went.

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  5. skzekeman

    skzekeman Thread Starter

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    Dec 23, 2010
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    Favolee,

    Thank you so much!

    Worked like a charm.

    Very impressive!

    Warm regards and merry christmas,

    Zeke
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
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    Messages:
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    First Name:
    Frank
    All my work wasn't in vain. :D :)

    Burn them off and save them so you'll have them in the future, if needed. (y)

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  7. rosiesdad

    rosiesdad

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    Jul 13, 2010
    Messages:
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    My Dell driver disk is not a boot disk, its just run after xp is installed, and you pick the appropriate drivers.
     
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