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Driver Headache

Discussion in 'Hardware' started by scorpio803, Apr 15, 2010.

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  1. scorpio803

    scorpio803 Thread Starter

    Joined:
    Apr 15, 2010
    Messages:
    2
    Hi, i'm new here, and am having some driver issues. I recently got a new hard drive, and freshly installed windows xp onto it. However, i can't get the sound to work (through headphones, or speakers) , and after performing a test in my dxdiag, it says that i have no direct3d support either. Here are my specs, which are also listed in my profile:

    Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.050329-1536)
    English (Regional Setting: English)
    Dell Inc.
    system model: Dell DXP051
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
    Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
    Memory: 1022MB RAM
    Page File: 336MB used, 2122MB available
    Windows Dir: C:\WINDOWS
    DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    In device manager these drivers are listed as missing:
    -PCI Device
    -SM Bus Controller
    -Video Controller
    -Video Controller (VGA Compatible)

    I have two CD's which are labled "DRIVERS AND USER DOCUMENTATION" and "DRIVERS AND UTILITIES" but in the first all i could find was info about my monitor, in SEVERAL lanuages, and in the latter, i managed to hook up my printer, but i didn't find anything else. I have looked up these drivers and they seem to be related to the sound and video failures but i don't know where to begin. I'm some-what new to this, and i would really appreciate the help. Thankyou.
     
  2. Bernardo

    Bernardo

    Joined:
    Jan 8, 2006
    Messages:
    4,221
    You need to install the sound card drivers. Go to the Dell website, enter your service tag, and you'll find the correct driver.
     
  3. scorpio803

    scorpio803 Thread Starter

    Joined:
    Apr 15, 2010
    Messages:
    2
    well, that was easier than expected, thanks!
     
  4. Bernardo

    Bernardo

    Joined:
    Jan 8, 2006
    Messages:
    4,221
    You're welcome. You can mark the thread solved at the top.
     
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