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driver HP officejet 5610 All-in-one

Discussion in 'All Other Software' started by pocari, Jan 12, 2011.

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  1. pocari

    pocari Thread Starter

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    I can download the driver (well the whole 363mb package) from HP but cannot open it on my Lenovo PC with windows 7 (32bit).
     
  2. etaf

    etaf Moderator

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    Wayne
    does the icon next to the download file change - are you sure its completely downloaded - what happens when you double click on it
    can you post a link to the driver you are downloading
     
  3. pocari

    pocari Thread Starter

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  4. etaf

    etaf Moderator

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    exact file name is also on the UK site here
    http://h10025.www1.hp.com/ewfrf/wc/...&dlc=en&cc=uk&os=4062&product=441125&sw_lang=

    362.68 MB

    i downloaded from your link and although it downloaded all the data it did not complete , same for the UK site - i have had this issue before on the HP site where the file does not completely download

    I tried a few sites and all didn't complete
    The way I got over this was to

    open internet explorer
    went to your site
    right clicked on the filename on the site
    From the menu
    save link as
    dialogue boxes open and asks where to save etc
    then it copies using FTP and takes a lot longer to download
    When it completes
    you should also see a different icon against the filename - the normal box with window behind

    I just downloaded and it run OK
     
  5. pocari

    pocari Thread Starter

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    thanks a lot for taking the time to find solution.
    Supose it is only a problem for windows 7.
     
  6. etaf

    etaf Moderator

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    No I'm using Vista

    did you manage to download all OK and work the way I suggested ?
     
  7. DaveBurnett

    DaveBurnett Account Closed

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    12,970
    Curious and coincidental.

    I downloaded and ran the package for my F2280 from HP UK yesterday (Sunday) with no problem. (Well I say no problem. It did do it via FTP and downloaded it twice. It wasn't just me clicking twice as it did the same for an update to it)
    I did a custom install and left all the extra cr.. stuff out - only installing the drivers and essential stuff.

    I looked for the driver only package that HP refer to, but they don't point to it and I couldn't find it anywhere.

    Windows 7 32bit.
     
  8. pocari

    pocari Thread Starter

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    Right now I am abroad and don`t have my own PC with me, but I am sure it will work out when back.
     
  9. flavallee

    flavallee Trusted Advisor

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    Frank
    You are choosing to download and save the file and not download and open/run it, correct?

    ---------------------------------------------------------------
     
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