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Driver issues

Discussion in 'Windows XP' started by APARICIO760, Jan 16, 2011.

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  1. APARICIO760

    APARICIO760 Thread Starter

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    I just did a clean install with windows xp home edition. I went to device manager and notice that the ethernet controller and multimedia controller and multimedia video controller and smbus controller pci comunication controller and pci controller can any one help me solved this issue?
     
  2. Saga Lout

    Saga Lout

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    Fix the ethernet controller problem first and the others can be done almost automatically once your sysrtem can get online. Right click the Network Adapter in Device Manager and click on the Details tab. Note the four characters which follow VEN and the four after DEV then on a working system, go to http://www.pcidatabase.com. Enter the DEV characters in the box for Device and hit Enter. In the list that follows, only one will have those four VEN characters in the Vendor column and that should tell you where to look for the right driver.

    Once you're connected, beware of driver sites which offer to scan your system - they may leave more problems than you have now,. Let Windows search for the other drivers.
     
  3. flavallee

    flavallee Trusted Advisor

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    You list yourself as a "Beginner", so I don't know how computer-savvy you are.

    If you have trouble following Saga Lout's instructions, double-click all the entries with a question mark to open their properties window, then click "Details" tab, then select "Hardware Id".

    Write down the characters that follow VEN_ and DEV_, then submit them here. Be careful not to make any typos.

    -----------------------------------------------------------------

    You didn't mention the brand name, model name, and model number of that computer and if it came with Windows XP pre-installed.

    ------------------------------------------------------------------
     
  4. APARICIO760

    APARICIO760 Thread Starter

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    Im listed as a bigginer but i do know alot about computers just not to confident about it.

    My pc is a hp compact d220 mt

    ive gone to the driver detail and says no driver file are requiered or have been loaded for this driver.
     
  5. flavallee

    flavallee Trusted Advisor

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    If you provide the vendor codes and driver codes that were requested, we can assist you with identifying the devices and finding the drivers.

    If that computer is a HP/Compaq model, it'll have a product number on the sticker. Advise what it is.

    ------------------------------------------------------------------
     
  6. APARICIO760

    APARICIO760 Thread Starter

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    hp compaq d220 mt
    s/n: mxd50308wv
    p/n: pn926a#aba
     
  7. flavallee

    flavallee Trusted Advisor

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    According to that product number, you computer is a HP Compaq d220 Microtower desktop.

    Here is the driver download section for Windows XP Home Edition.

    Most of the drivers there are quite outdated, so you might want to obtain more current drivers once you're up and running.

    If you install and run the driver update utility at the Intel site, that'll help you.

    -----------------------------------------------------
     
  8. APARICIO760

    APARICIO760 Thread Starter

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    how do i download that utility to try it out in the computer that doesnt have internet connection?
     
  9. flavallee

    flavallee Trusted Advisor

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    You're going to need to download and save the drivers in a working computer, then burn them off to a CD-R or copy them to a USB thumb drive, then use that media to install the drivers in the non-working computer.

    Install the network adapter driver first so you can get the connection working and get on-line.

    Once that's done, you can go to the Intel site.

    ---------------------------------------------------------------
     
  10. APARICIO760

    APARICIO760 Thread Starter

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    it says media disconnected
     
  11. Saga Lout

    Saga Lout

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    If that refers to the network connetion after you installed the driver, does the adapter still show in Device Manager with a yellow mark beside it? Is the cable from the adapter to your router known to have worked before?
     
  12. APARICIO760

    APARICIO760 Thread Starter

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    its not in the device manager and i installed a tp-link usb internet card to get wireless internet to my desktop
     
  13. Saga Lout

    Saga Lout

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    Sounds like it isn't enabled in the BIOS settings. Restart and tap Delete or whichever Function key the screen says you need for BIOS or Setup and find the network or ethernet adapter and change the setting to Enabled. Save the changes and leave the BIOS pages and the system will restart again - this time you should see a Found New Hardware message and if you're connected to the Net, you'll probably find the right driver online automatically.
     
  14. APARICIO760

    APARICIO760 Thread Starter

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    I did what you said but i didnt see the option when i try fixing the connection it says repair operation failed renewing the ip adress
     
  15. Saga Lout

    Saga Lout

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    OK - now I'm confused. It isn't in Device Manager but it fails to make a connection?

    Are you sure that message doesn't refer to the wireless dongle's connection? Are you able to get on the Internet now using that computer?
     
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