Driver power state failure

[User55555555587]

Check your spam folder

 

[Couriant]

TSG System Information Tool - please use this so we can have some basic information on your machine.

When you get the blue screen, you should see a file name too, like xx.sys, what is that file?

 

[arnaoutis]

Check your spam folder

I downloaded drivereasy, it went in a blue screen again.
Go figure.

 

[arnaoutis]

Drivereasy did not correct the issue & downloaded a lot of adware.
Not happy.

 

[Couriant]

TSG System Information Tool - please use this so we can have some basic information on your machine.

When you get the blue screen, you should see a file name too, like xx.sys, what is that file?

Are you able to download this tool and run it to provide the information, as well as the filename on the bluescreen?

I would suggest making a separate thread in the Malware forum to help with removing the adware/malware issue.

 

[arnaoutis]

Are you able to download this tool and run it to provide the information, as well as the filename on the bluescreen?

I would suggest making a separate thread in the Malware forum to help with removing the adware/malware issue.

The Geek Squad has tried many times to correct the blue screen issue with no success.

 

[arnaoutis]

The Geek Squad has tried many times to correct the blue screen issue with no success.

Malware/adware have been corrected.