Driver power state failure

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
37,719
TSG System Information Tool - please use this so we can have some basic information on your machine.

When you get the blue screen, you should see a file name too, like xx.sys, what is that file?
Are you able to download this tool and run it to provide the information, as well as the filename on the bluescreen?

I would suggest making a separate thread in the Malware forum to help with removing the adware/malware issue.
 

arnaoutis

Thread Starter
Joined
May 8, 2020
Messages
67
Are you able to download this tool and run it to provide the information, as well as the filename on the bluescreen?

I would suggest making a separate thread in the Malware forum to help with removing the adware/malware issue.
The Geek Squad has tried many times to correct the blue screen issue with no success.
 

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