drivers and reinstalling

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cgapp90

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I had the system32/ntoknrsl.exe error and so I had to reinstall xp
When I did that my sound no longer works my network doesn't work and
My usb port do not work.
Iv been to device manager checked the drivers and they all say they are installed
And working fine,
There are also no yellow question marks next to any of them like other people have had.
Iv been trying to figure this out all day iv tried downloading drivers and all sorts and nothing has improved.
Thanks
 

flavallee

Frank
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Assuming it's a factory brand one and not custom made, what's the brand name and model name and model number of that computer?

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What's currently listed in the Device Manager in these headings?

Display Adapters

Network Adapters

Other Devices

Sound Video And Game Controllers


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Joined
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Hardware that is not detected will not show in Device Manager. Hardware is detected through the chipset drivers. I'm sure flavallee can help you.
 

cgapp90

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Jul 1, 2011
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I got it passed down so not completely sure I know its via motherboard but don't know the exact one I know the sound card is ac'97
Sorry that's all I know
Display adaptors - NVIDIA GeForce4 MX 440 with agp8x

Network adaptors - ras async adaptrer
Wan miniport (L2TP)
Wan area network. All these installed yes and all other info is not available
Direct paralell
 

flavallee

Frank
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If you click the + in each of those 4 headings and then write down exactly what's listed in each one, it'll make it easier to determine the identity of the hardware in that computer.

Also click the + in IDE ATA/ATAPI Controllers and advise what's listed in it.

It may have a VIA controller and VIA AC'97 audio, so I'm trying to confirm that.

http://www.viaarena.com/Drivers.aspx?PageID=&OSID=1

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cgapp90

Thread Starter
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Ok in that case there is no + next to display
In network there is adapter protocol and winsock
There is no other devices
No sound and video controllers
And no ide ata/atapi controllers either
 

flavallee

Frank
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Okay, let's try it a different way. Go back into the Device Manager.

Write down the name of all the headings you see listed there. Do NOT click the + next to them.

Submit those names here in a vertical column.

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cgapp90

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Ohhhh sorry went to system imformation instead of device manager :$
Ok display adapters has nvdia geforce4 mx 440 with agp8x
Ide ata/atapi controllers has primary ide channel, secondary ide channel and via bus master ide controller
Network adapters is empty
Sound, video and game controllers has a yellow exclamation mark next to via ac'97 audio controller

Sorry I got confused!
 

flavallee

Frank
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Ohhhh sorry went to system imformation instead of device manager :$
Ok display adapters has nvdia geforce4 mx 440 with agp8x
Ide ata/atapi controllers has primary ide channel, secondary ide channel and via bus master ide controller
Network adapters is empty
Sound, video and game controllers has a yellow exclamation mark next to via ac'97 audio controller

Sorry I got confused!
That's okay. I figured you weren't doing something right because the information that you were providing me wasn't what I asked for.

As I suspected, your computer has a VIA controller and VIA AC'97 audio.

Do the following in the order that I've listed them:

Create 2 new folders on the desktop.

Name one "Chipset" and name the other "Audio".

Go here to access the VIA drivers site for Windows XP.

Click the "Hyperion Pro (4in1) chipset drivers" link.

When the next page appears, click the blue "Download Now" button to the 5.24A chipset drivers.

Download and save that 12.6 MB .ZIP file in the "Chipset" folder.

Click the "Audio" link.

When the next page appears, click the "VIA AC97" link.

When the next page appears, click the blue "Download Now" button to the 7.00b audio driver.

Download and save that 6.95 MB .ZIP file in the "Audio" folder.

After both files have been downloaded and saved, close all open windows.

Go into both folders and extract the contents of those .ZIP files into those folders.

Double-click the "setup.exe" file inside the "Chipset" folder to start the install process of the VIA chipset drivers.

Once the install process is complete, restart the computer.

Double-click the "setup.exe" file inside the "Audio" folder to start the install process of the VIA audio driver.

Once the install process is complete, restart the computer.

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I'm going off-line for the night in a few minutes, so I'll check back here in the morning to see how things went.

Good luck.

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cgapp90

Thread Starter
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Jul 1, 2011
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The setup for the audio keeps getting interuppted during the installation.
Iv install the chipset successfully but it hasn't made a difference.
 

flavallee

Frank
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I don't know what the problem is then. I've used that same VIA 7.00b audio driver in some older computers that have VIA AC'97 audio.

You mentioned at the beginning that the USB ports weren't working. Are they working now?

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flavallee

Frank
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I forgot about the internet not working. How did you download and save the VIA drivers? Did you use another computer to download and save them and then transfer them to a CD-R or USB thumb drive?

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flavallee

Frank
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Is there a Network Adapters heading in the Device Manager, and is anything listed in it?

Are there still any entries in the Device Manager with a ? or ! next to them?

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