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Drivers not working properly

Discussion in 'Hardware' started by Nubble6, Mar 9, 2015.

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  1. Nubble6

    Nubble6 Thread Starter

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    So I'm having this problem where if I am in a game for any duration of time, hours or seconds, my computer will restart itself randomly. I've been looking for a problem for a little while, and I think I may have found it, but I don't know how to fix it. I took a couple of screenshots of what I found and I was wondering how to update or fix the drivers that say they are not working properly. http://i.imgur.com/tZmnX4r.png and http://i.imgur.com/1lUg0OP.png are the two drivers I am having trouble with. So if anyone knows where to go from here then please give me some insight. If you need more information then please ask.
     
  2. dustyjay

    dustyjay

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    Jay
    Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
     
  3. Nubble6

    Nubble6 Thread Starter

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    Asus Strix GTX960 2gb vram Graphics Card
    Corsair HX850w 80 gold certified PSU
    M5A97 R2 Motherboard
    AMD FX 8320 CPU
    8GB Ripjaw series RAM
    Windows 7 Home Premium
    Phanteks ATX full size Tower
    1TB HDD
    250GB SSD
    LG Optical Drive
    Asus Main Screen display
    Sansui Second screen display

    Not too specific but if you need more info just tell me. All I really need to know is how to update that ACP Kernal Service Driver
     
  4. Triple6

    Triple6 Moderator

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    They seem to be related to AMD graphics drivers. Did you use to have an AMD graphics card? You may want to make sure that you completely uninstalled the any and all AMD drivers using Programs & Features in the Control Panel, then uninstall these ACP and AOD devices, reboot again, run a driver uninstaller utility like this: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    And then reinstall the latest AMD chipset drivers from here: http://support.amd.com/en-us/download/chipset?os=Windows+7+-+64
     
  5. Nubble6

    Nubble6 Thread Starter

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    Oh my god, I never even considered that my Radeon graphics card and my Nvidia graphics card were AMD and Intel. Never even popped in my mind, thanks for the information, now I can actually make some progress in fixing this issue. Hopefully... I'll post again soon.
     
  6. Nubble6

    Nubble6 Thread Starter

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    So these AodDrivers are part of the set of amd drivers I need to get rid of but I can't get rid of some of them in the registry. Every time I try and delete them I get this http://i.imgur.com/J2JXwfq.png and if I try to delete a specific file it says "unable to delete all specified values." What do I do?
     
  7. Triple6

    Triple6 Moderator

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    Why are trying to delete them from the registry? Have you uninstalled the drivers through Programs & Features and then uninstalled the left overs in Device Manager?
     
  8. Nubble6

    Nubble6 Thread Starter

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    I ended up fixing my problem by reinstalling windows, but that did not fix the crashing problem. I needed to change out my PSU, that was the issue.
     
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