Drop W.10 ?

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Macboatmaster

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Britfellow
1. While you are working with me it is important that you do NOT make any changes other than those I suggest, otherwise there is no way that I can effectively offer help, as of course I will not know what the situation is.

YOUR first jobs
1. Uninstall all references to TSA
This I think is a program/app from Telus security
To do this follow here on settings
https://support.microsoft.com/en-gb/help/4028054/windows-10-repair-or-remove-programs

see on that link uninstall from settings page. NOT control panel
Uninstall one of the TSA items and then unless you are instructed by pop up that a restart is required
uninstall the next

When you have completed the uninstall of the TSA items
right click the white Microsoft flag left of taskbar
shut down or sign out
select shut down BUT hold down your shift key down whilst doing so

This executes a full shutdown rather than windows 10 hybrid sleep
Step 1: Open Start menu, select Power button.

Step 2: Press and hold the Shift key on keyboard, while clicking on Shut down, and then release the Shift key to perform a full shutdown.

UNLESS you experience any problems proceed to 2 below

2. Open task Manager
Ctrl Alt Del
select STARTUP tab
post a list please of which items are ENABLED

again unless you experience problems proceed to next below BEFORE posting the list

3. go here
https://www.bleepingcomputer.com/download/minitoolbox/
download Mini toolbox it will run on 10
right click the icon and click run as admin
in the window that opens click to check ONLY
List installed programs
Last 10 event viewer
List devices

Click GO at the bootom of the window
Go to the desktop thee you will see the file created by Mini toolbox
open it
right click on the page
select all
right click copy

and PASTE that and the list from Task manger to your reply please
 

Britfellow

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Dec 26, 2013
Messages
242
Thank you Macboatmaster .... following is the copy from Minitoolbox ...... the start up page from Task Manager lists ..... Microsoft One Drive, Skype and Windows Security notification.
MiniToolBox by Farbar Version: 17-06-2016
Ran by James (administrator) on 08-02-2020 at 16:19:51
Running from "C:\Users\James\Downloads"
Microsoft Windows 10 Home (X64)
Model: Inspiron N5030 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/08/2020 03:40:49 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (02/08/2020 03:40:49 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (02/08/2020 03:40:48 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (02/08/2020 03:40:48 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (02/08/2020 03:09:52 PM) (Source: ESENT) (User: )
Description: svchost (6416,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (02/08/2020 02:54:00 PM) (Source: ESENT) (User: )
Description: svchost (6344,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (02/08/2020 02:46:39 PM) (Source: ESENT) (User: )
Description: svchost (6344,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (02/08/2020 02:13:05 PM) (Source: ESENT) (User: )
Description: svchost (5996,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (02/08/2020 10:19:27 AM) (Source: ESENT) (User: )
Description: svchost (8604,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (02/08/2020 10:03:35 AM) (Source: ESENT) (User: )
Description: svchost (5480,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.


System errors:
=============
Error: (02/08/2020 04:12:51 PM) (Source: Service Control Manager) (User: )
Description: The Downloaded Maps Manager service hung on starting.

Error: (02/08/2020 01:43:09 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/08/2020 11:09:08 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/08/2020 10:30:35 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/07/2020 10:02:18 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/07/2020 07:34:04 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/07/2020 05:48:14 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/07/2020 05:12:01 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/07/2020 04:39:58 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/07/2020 11:31:57 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4


Microsoft Office Sessions:
=========================
Error: (02/08/2020 03:40:49 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x8007045b, A system shutdown is in progress.

Error: (02/08/2020 03:40:49 PM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.

Error: (02/08/2020 03:40:48 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x8007045b, A system shutdown is in progress.

Error: (02/08/2020 03:40:48 PM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.

Error: (02/08/2020 03:09:52 PM) (Source: ESENT)(User: )
Description: svchost6416,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (02/08/2020 02:54:00 PM) (Source: ESENT)(User: )
Description: svchost6344,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (02/08/2020 02:46:39 PM) (Source: ESENT)(User: )
Description: svchost6344,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (02/08/2020 02:13:05 PM) (Source: ESENT)(User: )
Description: svchost5996,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (02/08/2020 10:19:27 AM) (Source: ESENT)(User: )
Description: svchost8604,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (02/08/2020 10:03:35 AM) (Source: ESENT)(User: )
Description: svchost5480,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)


=========================== Installed Programs ============================

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 80.0.3987.87 - Google LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.441 - Google LLC) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 19.222.1110.0006 - Microsoft Corporation)
Skype version 8.56 (HKLM-x32\...\Skype_is1) (Version: 8.56 - Skype Technologies S.A.)

========================= Devices: ================================


**** End of log ****
 

Macboatmaster

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1. disable
microsoft one drive and skype on startup

Your computer is not capable of running these programs at startup and it is not necessary to do so.
Even if we get it running, as good as possible on that hardware, your system will not effectively run SKYPE or indeed One Drive.

2.You are on windows 10 home but as you have build 18362 you should be able to pause updates
see screenshot
go settings far right corner of taskbar click and then click - all settings - then click update and security
then on the first pane as you can see on the screenshot click advanced options then click for two days until 10 February then exit out




Untitled1.png

then reboot on full shut down as before
power on

Report please on any noticeable change good or otherwise in progress of boot from power to desktop loading
Also please report on how browsing is

OR any other change you notice.

THIS is only really the start of the procedure and there is I am sure a lot more checking and possibly changing to do before we can establish how the system will run when we have done all possible

THERE is one aspect that would probably increase performance on the internet
The wireless on that laptop will not provide as good, or reliable connection as hardwired would

IF YOU have an ethernet cable connect that to your modem router and compare performance
The right of taskbar will of course tell you how you are connected
As I am sure you know wireless is the left facing arc of quarter circles and the ethernet hard wired is the box.

Click the indicator if it is still on wireless - network and sharing centre
change adapter settings
disable wireless adapter
enable ethernet

THIS presumes you are using the integrated wireless as originally in the laptop and not some usb adapter.
I do not know that laptop from the aspect of the keyboard but once you are connected ethenret it is likely there is a key to turn of wireless and you could of course use that
 
Last edited:
Joined
Aug 4, 2003
Messages
5,625
THERE is one aspect that would probably increase performance on the internet
The wireless on that laptop will not provide as good, or reliable connection as hardwired would

IF YOU have an ethernet cable connect that to your modem router and compare performance
The right of taskbar will of course tell you how you are connected
As I am sure you know wireless is the left facing arc of quarter circles and the ethernet hard wired is the box.
To increase the mobility of the laptop, adding an 802.11ac USB WIFI dongle would increase the speed and reliability of the wireless connection. You could walk the OP through the setup.
 

managed

Allan
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May 24, 2003
Messages
15,612
I've got an N5030 myself, the key combo to switch wireless on & off is Fn + F2
 

Britfellow

Thread Starter
Joined
Dec 26, 2013
Messages
242
1. disable
microsoft one drive and skype on startup

Your computer is not capable of running these programs at startup and it is not necessary to do so.
Even if we get it running, as good as possible on that hardware, your system will not effectively run SKYPE or indeed One Drive.

2.You are on windows 10 home but as you have build 18362 you should be able to pause updates
see screenshot
go settings far right corner of taskbar click and then click - all settings - then click update and security
then on the first pane as you can see on the screenshot click advanced options then click for two days until 10 February then exit out




View attachment 274480

then reboot on full shut down as before
power on

Report please on any noticeable change good or otherwise in progress of boot from power to desktop loading
Also please report on how browsing is

OR any other change you notice.

THIS is only really the start of the procedure and there is I am sure a lot more checking and possibly changing to do before we can establish how the system will run when we have done all possible

THERE is one aspect that would probably increase performance on the internet
The wireless on that laptop will not provide as good, or reliable connection as hardwired would

IF YOU have an ethernet cable connect that to your modem router and compare performance
The right of taskbar will of course tell you how you are connected
As I am sure you know wireless is the left facing arc of quarter circles and the ethernet hard wired is the box.

Click the indicator if it is still on wireless - network and sharing centre
change adapter settings
disable wireless adapter
enable ethernet

THIS presumes you are using the integrated wireless as originally in the laptop and not some usb adapter.
I do not know that laptop from the aspect of the keyboard but once you are connected ethenret it is likely there is a key to turn of wireless and you could of course use that
I have followed your instruction, the wireless was disabled some time ago, using ethernet cable now. Upon re boot there was a delay of a minute before the desktop loaded, none of the desktop icons loaded at first, then the desktop populated gradually. I clicked on "all settings " to check that ethernet was enabled, upon returning to the desktop I found that the desktop icons have disappeared, and I now how this desktop .... see the attached screenshotupload_2020-2-8_19-19-47.png
 

Britfellow

Thread Starter
Joined
Dec 26, 2013
Messages
242
When I click on the third icon down on the left side ...All apps ... I get this desktop.....see screen shot....upload_2020-2-8_19-29-56.png
 

Macboatmaster

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Lance1
THIS presumes you are using the integrated wireless as originally in the laptop and not some usb adapter.
You will perhaps not be surprised to know, that the above, is evidence of the fact that your suggestion
To increase the mobility of the laptop, adding an 802.11ac USB WIFI dongle would increase the speed and reliability of the wireless connection. You could walk the OP through the setup.
was already in my mind if necessary
Nevertheless thank you for your post
 

Macboatmaster

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Britfellow
It appears to me that you have somehow enabled tablet mode
click the icon far right of the taskbar - to the right of the clock
On the choices you may well have tablet mode
if it is so set it will likely be blue and show on
Click it to turn off

If tablet mode is not there click all settings
then on left pane you will see tablet mode
click that and turn off from there on main pane using drop arrow
 

Britfellow

Thread Starter
Joined
Dec 26, 2013
Messages
242
Spot on Macboatmaster ! …. somehow tablet mode was enabled …. no doubt my fumbling !.... thank you.
 

Macboatmaster

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Cheers
Please do the following
1.
To disable apps at startup on Windows 10, use these steps:
I know you did this in task manager start up, but please check again as below

  1. Open Settings.
  2. Click on Apps.
  3. Click on Startup.
  4. Click the Sort by menu and select the Startup impact option.
  5. Turn off the toggle switch for any application that's not a priority (especially those marked as "High impact").
  6. Restart the computer
2. Disable relaunch apps at startup
  1. Open Settings.
  2. Click on Sign-in options.
  3. Under the "Privacy" section, turn off the Use my sign-in info to automatically finish setting up my device and reopen my apps after an upgrade or restart option.
    I know it says setting up device nut it also applies to restarts
3. Disable background apps
These apps will always be running and you should turn off any you do not use .
DO NOT TURN OFF windows security
  1. Open Settings.
  2. Click on Privacy.
  3. Click on Background apps.
  4. Turn off the toggle switch for the apps you want to prevent from running in the background.
4. READY BOOST
This will probably be the largest advantage to your system
You need a USB flash drive you do not want for anything else
Connect the USB flash drive, if you already have one even if it is only 6GB that will do, you can use a larger one to test it for signs of improvement in your speed of the system, but it is of no benefit to commit a large one to the purpose.

  1. Open File Explorer.
  2. Click on "This PC" from the left pane.
  3. Under the "Devices and drives" section, right-click the USB flash drive, and select the Properties options.
    1. Click on the ReadyBoost tab.
    2. Select the Dedicate this device to ReadyBoost option.
    3. Click the Apply and Ok button
Shut down - full shutdown as previously described
Power on.
Test performance of loading from power to desktop
and how the laptop generally repsonds.
 
Joined
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Messages
5,625
Lance1


You will perhaps not be surprised to know, that the above, is evidence of the fact that your suggestion


was already in my mind if necessary
Nevertheless thank you for your post
Sorry.... My old eyes didn't catch that. :unsure:
 

Macboatmaster

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Messages
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Britfellow
How is it going I see you have seen my post 26
PLEASE do let me know if you have any question, queries or problems
 

Britfellow

Thread Starter
Joined
Dec 26, 2013
Messages
242
Britfellow
How is it going I see you have seen my post 26
PLEASE do let me know if you have any question, queries or problems
I apologise for the delay, Sunday is a busy domestic / garden day around here !, I am just about to begin following your instruction. The only Flash drive available at my local electronics store is a 16 Gb, perhaps overkill for my needs, but there we are.
 
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