Solved Dropdown Menus Flash and Then Disappear

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rstoddard

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Joined
Mar 23, 2004
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200
Hello. Please excuse if this is in the wrong forum. I'm not really sure that this is virus related. It's been three years since I have had any issues. Recently, my computer has displayed the following issues:

1. If I click on some (not all) drop down menus, they appear for a split second and then disappear. I can't get to any of the choices before it disappears.
2. On some screens, when I try to scroll down, it jumps right back to the top; I can't scroll down.
3. If I hold down the control key for any purpose (like control C to copy) the screen is magnified up to 150% or more. It's really tricky to get it back to just 100% using the wheel on the mouse. If I turn the wheel in the direction that usually made the screen smaller, it gets larger. It favors making the screen larger rather than smaller.
It does not do this on all drop down menus or screens, only select ones. I don't know what they have in common to cause this. It happens whether I am at a website or just on my computer with no websites at all open.
My virus program (Kaspersky) does not indicate any problems. I've tried system restore a couple of times, but they keep failing. Any help would be greatly appreciated.
My system information is below:

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 840T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 4
RAM: 5887 Mb
Graphics Card: ATI Radeon HD 4200, 256 Mb
Hard Drives: C: 918 GB (749 GB Free); D: 12 GB (1 GB Free);
Motherboard: FOXCONN, 2AB1
Antivirus: Kaspersky Anti-Virus, Enabled and Updated
 

rstoddard

Thread Starter
Joined
Mar 23, 2004
Messages
200
Never mind! Mouse issue. Unplugged and then plugged in again...all's fine. Sorry to have bothered anyone (if I did).
 
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