1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

DSL connection disconnects when phones calls are recived

Discussion in 'Networking' started by Metallic, Apr 19, 2005.

Thread Status:
Not open for further replies.
  1. Metallic

    Metallic Thread Starter

    Joined:
    Apr 17, 2005
    Messages:
    8
    My friend has a DSL connection and about 90% of the time when he gets a phone call he gets droped from Xbox Live and he can't load web pages and his DL's stop. He is set up wirelessly however he changed the frequency's to make sure there were no interferences with cordless phones in the house. Is there anyway to fix this?
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    This is a classic case of improperly filtered DSL lines. You may have to change the wiring to the DSL modem and reconfigure the filters.

    The way I install DSL is to run a home-run of twisted-pair (I use CAT-5 since I have it) directly from the telco service entrance to the DSL modem. I then split off the telephone circuit and install a single filter for the whole telephone side of the circuit. This avoids shipping the DSL all around the lousy telephone wiring, as well as the issues with multiple filters.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/354532

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice