Dean Wesley
Thread Starter
- Joined
- Apr 6, 2004
- Messages
- 10
I recently installed DSL supplied by Sprint. They sent a series 645 modem and a USB to Fst Ethernet Adapter. All this is connected to an HP Omnibook XE2 laptop running Win98SE. After running connected for 3-4 seconds to 3-5 minutes all T/R (transmit receive) stops. All indicator lights remain on and the ACT (data transfer) light continues to blink, intermittently, as it does during normal operation. The T/R stop has occured during tthe numerous hours I've spent on POTS with the Sprint Tech's. They could detect no problem from their end with 'on-Line dianostics.
The only way that service can be restored, however short the period, is by disconnecting the USB connector, and/or the Modem. Since the Modem shut-down kills the USB connector they seem to accomplish the same thing--Whatever that is. Very simply, the installation is, essentially, unuseable.
Does anyone know of a direct solution, or know someone whohas had a similar problem?
While DSL is down all PC programs seem to operate normally.
Thanks,
Dean
The only way that service can be restored, however short the period, is by disconnecting the USB connector, and/or the Modem. Since the Modem shut-down kills the USB connector they seem to accomplish the same thing--Whatever that is. Very simply, the installation is, essentially, unuseable.
Does anyone know of a direct solution, or know someone whohas had a similar problem?
While DSL is down all PC programs seem to operate normally.
Thanks,
Dean