Dual Drive issues DVD-drive and CD-RW drive please Help

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aak27

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Sep 13, 2007
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For anyone who can help.

My name is David Roy. and i have a Dell Dimension 4600. In this dimension i have a dual drive CD-RW on the bottom and DVD-Rom on the top. (HL-DT-ST CD-RW GCE-8483B) and (Samsung DVD-ROM SD-616E)

Yesterday out of nowhere both my drives gave out. I can still see them on the my computer option but i cant use any of them. When i want to burn a blank CD it shows up on my computer but when i try to burn it, it sais no compatible recordable or rewritable devices could be found on your system. When i pop any movies or games or anything in any of the drives nothing shows up and if i click on the drive it sais please enter cd. So they cant read anything and this just happened. I have never had a problem like this in the past 2-3 years of having this computer.

Thank You if anyone can help me
David R
 
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