Dumped trash and trash can

[bpinkard]

Hello all....Hope someone can help me.
I am using Outlook Express for my e-mail and when I went to dump my trash I deleted the whole trashcan. I don`t know how to get it back. All I have now is ...Inbox/Outbox/Sent items.
Any help would surely be appreciated.
Thanks in Advance , B. Pinkard

 

[steamwiz]

Hi bpinkard

REboot and you should get it back

steam

 

[bpinkard]

Steam....Thanks for your fast reply...but I have re-booted several times since it happened and that doesn`t help. Any more suggestions??
Thanks B. Pinkard

 

[steamwiz]

Hi bpinkard

Check out these two links :-

http://www.igcomputers.net/kathyo/oe5email.htm

http://insideoe.tomsterdam.com/files/store.htm

steam

 

[bpinkard]

Thanks Steam,But I looked through both of your suggested sites and didn`t find anything to help me get my deleted items icon back.
My problem is....I can delete e-mails...but then if I accidently delete one I don`t want to,I have no way of getting into my deleted items folder.
I hope I am explaining this right .I am new at this so please bear with me.
I just need my deleted items icon back and don`t know how to get it . Thanks for any help. B.Pinkard

 

[steamwiz]

Do you have a deleted items.dbx file at this location :-

C:\WINDOWS\Application Data\Identities\{16213920-ECA6-.........-C5930914B54C}\Microsoft\Outlook Express

If you do - delete it and reboot - see if windows has put your deleted items folder back

steam

 

[bpinkard]

Steam....Sorry to be such a dummy about this thing "but" when we go to talking about deleting something,I just want to make sure I`m doing the right thing. I looked at what you said and yes I do have a deleted dbx file ,but the #`s are different. Does that matter? This is the #`s

{F9F953EO-CO
5B-11D3-88DF
-DDD34E7FC
D3F3} Thanks a million , B Pinkard

 

[steamwiz]

The number you refer to is a unique number for your computer (everybody has a different one) - don't worry about that

steam

 

[steamwiz]

If you are worried about deleting your deleted items.dbx - highlight the file - right click and cut - paste it on your desktop

If all goes well you can delete it - if not you can put it back

steam

 

[bpinkard]

Steam , you are gonna really think I am a dummy when I tell you this. The problem is on my mom`s computer and when I was checking what you said ,I was checking on my computer,duh !
I assumed if I had that file she would to .Well when I went over there and checked hers...she doesn`t have the file you were refering to. When I clicked on identities...it ended there.
Do you have any idea what to do now?
Thanks , B. Pinkard

 

[steamwiz]

When you clicked on identities - you got a blank page ?

Well that is a surprise, and I have no obvious next step.

Try this - go to start\find files and type in :-

*.dbx

Make a list of the files and their location and post back

steam

 

[bpinkard]

1.folders.dbx-----C:\windows\application data\microsoft outlook
2.samples.dbx---same as above
3.offline.dbx----
4.Drafts.dbx---
5.outbox.dbx
6.sent items.dbx
7.inbox items.dbx
8.Pop3uidl.dbx
9.deleted items.dbx
10.unsent items.dbs
11.known facts about me.dbx
12.3com.totalservice.support.dbx---all these the same as above

Steam...here is the list...thanks very much for helping me help my mom.lol

 

[steamwiz]

Ok.

Make sure outlook express is not running (close it if you have to)

Do the find files again on your mom's computer

Right click the deleted items.dbx and select "cut" - then paste the file to the desktop (this is for your peace of mind)

Now open outlook express and you will have a new deleted items.dbx file - complete with a new folder in outlook express

If all goes well (and it should) you can delete the .dbx file on the desktop

steam

 

[bpinkard]

Thanks very much Steam....going over there now,to see what I can do. Will report back.Thanks again for your on-going help.

 

[bpinkard]

Steam....Problem Solved. Thank you very much. You done a fine job with instructions. Thanks B. Pinkard