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Dumped trash and trash can

Discussion in 'Web & Email' started by bpinkard, Feb 6, 2003.

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  1. bpinkard

    bpinkard Thread Starter

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    Hello all....Hope someone can help me.
    I am using Outlook Express for my e-mail and when I went to dump my trash I deleted the whole trashcan. I don`t know how to get it back. All I have now is ...Inbox/Outbox/Sent items.
    Any help would surely be appreciated.
    Thanks in Advance , B. Pinkard
     
  2. steamwiz

    steamwiz

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    Hi bpinkard

    REboot and you should get it back

    steam
     
  3. bpinkard

    bpinkard Thread Starter

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    Steam....Thanks for your fast reply...but I have re-booted several times since it happened and that doesn`t help. Any more suggestions?? :D
    Thanks B. Pinkard
     
  4. steamwiz

    steamwiz

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  5. bpinkard

    bpinkard Thread Starter

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    Thanks Steam,But I looked through both of your suggested sites and didn`t find anything to help me get my deleted items icon back.
    My problem is....I can delete e-mails...but then if I accidently delete one I don`t want to,I have no way of getting into my deleted items folder.
    I hope I am explaining this right .I am new at this so please bear with me.
    I just need my deleted items icon back and don`t know how to get it . Thanks for any help. B.Pinkard
     
  6. steamwiz

    steamwiz

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    Do you have a deleted items.dbx file at this location :-

    C:\WINDOWS\Application Data\Identities\{16213920-ECA6-.........-C5930914B54C}\Microsoft\Outlook Express

    If you do - delete it and reboot - see if windows has put your deleted items folder back

    steam
     
  7. bpinkard

    bpinkard Thread Starter

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    Steam....Sorry to be such a dummy about this thing "but" when we go to talking about deleting something,I just want to make sure I`m doing the right thing. I looked at what you said and yes I do have a deleted dbx file ,but the #`s are different. Does that matter? This is the #`s

    {F9F953EO-CO
    5B-11D3-88DF
    -DDD34E7FC
    D3F3} Thanks a million , B Pinkard
     
  8. steamwiz

    steamwiz

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    The number you refer to is a unique number for your computer (everybody has a different one) - don't worry about that

    steam
     
  9. steamwiz

    steamwiz

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    If you are worried about deleting your deleted items.dbx - highlight the file - right click and cut - paste it on your desktop

    If all goes well you can delete it - if not you can put it back

    steam
     
  10. bpinkard

    bpinkard Thread Starter

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    Steam , you are gonna really think I am a dummy when I tell you this. The problem is on my mom`s computer and when I was checking what you said ,I was checking on my computer,duh !
    I assumed if I had that file she would to .Well when I went over there and checked hers...she doesn`t have the file you were refering to. When I clicked on identities...it ended there.
    Do you have any idea what to do now?
    Thanks , B. Pinkard
     
  11. steamwiz

    steamwiz

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    When you clicked on identities - you got a blank page ?

    Well that is a surprise, and I have no obvious next step.

    Try this - go to start\find files and type in :-

    *.dbx

    Make a list of the files and their location and post back

    steam
     
  12. bpinkard

    bpinkard Thread Starter

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    1.folders.dbx-----C:\windows\application data\microsoft outlook
    2.samples.dbx---same as above
    3.offline.dbx----
    4.Drafts.dbx---
    5.outbox.dbx
    6.sent items.dbx
    7.inbox items.dbx
    8.Pop3uidl.dbx
    9.deleted items.dbx
    10.unsent items.dbs
    11.known facts about me.dbx
    12.3com.totalservice.support.dbx---all these the same as above

    Steam...here is the list...thanks very much for helping me help my mom.lol
     
  13. steamwiz

    steamwiz

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    Ok.

    Make sure outlook express is not running (close it if you have to)

    Do the find files again on your mom's computer

    Right click the deleted items.dbx and select "cut" - then paste the file to the desktop (this is for your peace of mind)

    Now open outlook express and you will have a new deleted items.dbx file - complete with a new folder in outlook express

    If all goes well (and it should) you can delete the .dbx file on the desktop

    steam
     
  14. bpinkard

    bpinkard Thread Starter

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    Thanks very much Steam....going over there now,to see what I can do. Will report back.Thanks again for your on-going help.
     
  15. bpinkard

    bpinkard Thread Starter

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    Steam....Problem Solved. Thank you very much. You done a fine job with instructions. Thanks B. Pinkard
     
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