Dumped trash and trash can

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
Hello all....Hope someone can help me.
I am using Outlook Express for my e-mail and when I went to dump my trash I deleted the whole trashcan. I don`t know how to get it back. All I have now is ...Inbox/Outbox/Sent items.
Any help would surely be appreciated.
Thanks in Advance , B. Pinkard
 

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
Steam....Thanks for your fast reply...but I have re-booted several times since it happened and that doesn`t help. Any more suggestions?? :D
Thanks B. Pinkard
 

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
Thanks Steam,But I looked through both of your suggested sites and didn`t find anything to help me get my deleted items icon back.
My problem is....I can delete e-mails...but then if I accidently delete one I don`t want to,I have no way of getting into my deleted items folder.
I hope I am explaining this right .I am new at this so please bear with me.
I just need my deleted items icon back and don`t know how to get it . Thanks for any help. B.Pinkard
 
Joined
Oct 4, 2002
Messages
2,773
Do you have a deleted items.dbx file at this location :-

C:\WINDOWS\Application Data\Identities\{16213920-ECA6-.........-C5930914B54C}\Microsoft\Outlook Express

If you do - delete it and reboot - see if windows has put your deleted items folder back

steam
 

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
Steam....Sorry to be such a dummy about this thing "but" when we go to talking about deleting something,I just want to make sure I`m doing the right thing. I looked at what you said and yes I do have a deleted dbx file ,but the #`s are different. Does that matter? This is the #`s

{F9F953EO-CO
5B-11D3-88DF
-DDD34E7FC
D3F3} Thanks a million , B Pinkard
 
Joined
Oct 4, 2002
Messages
2,773
The number you refer to is a unique number for your computer (everybody has a different one) - don't worry about that

steam
 
Joined
Oct 4, 2002
Messages
2,773
If you are worried about deleting your deleted items.dbx - highlight the file - right click and cut - paste it on your desktop

If all goes well you can delete it - if not you can put it back

steam
 

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
Steam , you are gonna really think I am a dummy when I tell you this. The problem is on my mom`s computer and when I was checking what you said ,I was checking on my computer,duh !
I assumed if I had that file she would to .Well when I went over there and checked hers...she doesn`t have the file you were refering to. When I clicked on identities...it ended there.
Do you have any idea what to do now?
Thanks , B. Pinkard
 
Joined
Oct 4, 2002
Messages
2,773
When you clicked on identities - you got a blank page ?

Well that is a surprise, and I have no obvious next step.

Try this - go to start\find files and type in :-

*.dbx

Make a list of the files and their location and post back

steam
 

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
1.folders.dbx-----C:\windows\application data\microsoft outlook
2.samples.dbx---same as above
3.offline.dbx----
4.Drafts.dbx---
5.outbox.dbx
6.sent items.dbx
7.inbox items.dbx
8.Pop3uidl.dbx
9.deleted items.dbx
10.unsent items.dbs
11.known facts about me.dbx
12.3com.totalservice.support.dbx---all these the same as above

Steam...here is the list...thanks very much for helping me help my mom.lol
 
Joined
Oct 4, 2002
Messages
2,773
Ok.

Make sure outlook express is not running (close it if you have to)

Do the find files again on your mom's computer

Right click the deleted items.dbx and select "cut" - then paste the file to the desktop (this is for your peace of mind)

Now open outlook express and you will have a new deleted items.dbx file - complete with a new folder in outlook express

If all goes well (and it should) you can delete the .dbx file on the desktop

steam
 

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
Thanks very much Steam....going over there now,to see what I can do. Will report back.Thanks again for your on-going help.
 

bpinkard

Thread Starter
Joined
Aug 12, 2002
Messages
14
Steam....Problem Solved. Thank you very much. You done a fine job with instructions. Thanks B. Pinkard
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top