Dunno

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cyberguy

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Dec 12, 2001
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I am running win98se on a P2 266mhz system. Whenever I start any type of mpeg or video file I hear churning in the background, the media player starts up but as soon as the file is about to open the machine shuts down and then restarts itself as if someone turned it off. I have done numerous virus scans but nothing showed up.
 

~Candy~

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Hi cyberguy, welcome to TSG....

Post a listing of your IRQs.

Start, run, then type msinfo32 and press ok.

Go to hardware, IRQs, edit, select all, edit, copy and come back and paste.
 

cyberguy

Thread Starter
Joined
Dec 12, 2001
Messages
35
0 System timer
1 Standard 101/102-Key or Microsoft Natural Keyboard
2 Programmable interrupt controller
3 Communications Port (COM2)
4 ESS ES56V-X Data Fax Voice Modem
5 Intel 8255x-based PCI Ethernet Adapter (10/100)
5 Intel 82371AB/EB PCI to USB Universal Host Controller
5 IRQ Holder for PCI Steering
5 IRQ Holder for PCI Steering
6 Standard Floppy Disk Controller
7 Printer Port (LPT1)
8 System CMOS/real time clock
9 ES1868 Plug and Play AudioDrive (WDM)
10 Standard IDE/ESDI Hard Disk Controller
11 Cirrus Logic 546X 1.70a
11 IRQ Holder for PCI Steering
12 PS/2 Compatible Mouse Port
13 Numeric data processor
14 Primary IDE controller (dual fifo)
14 Intel 82371AB/EB PCI Bus Master IDE Controller
15 Secondary IDE controller (dual fifo)
15 Intel 82371AB/EB PCI Bus Master IDE Controller
 

~Candy~

Retired Administrator
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Messages
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Well, nothing seems out of the ordinary there.

What do you have running at startup?

Start button, run, then type msinfo32 and hit ok....go to software, startup, edit, select all, edit, copy and come back and paste.

Also right click on my computer, properties, performance, what shows for available resources before you start to play media files?
 

cyberguy

Thread Starter
Joined
Dec 12, 2001
Messages
35
ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
SystemTray Registry (Machine Run) SysTray.Exe
LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
LoadQM Registry (Machine Run) loadqm.exe
New.net Startup Registry (Machine Run) rundll32 C:\WINDOWS\NEWDOT~1.DLL,NewDotNetStartup
RealTray Registry (Machine Run) C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
rtvscn95 Registry (Machine Service) C:\PROGRA~1\NORTON~1\rtvscn95.exe
defwatch Registry (Machine Service) C:\PROGRA~1\NORTON~1\defwatch.exe

performance lists the following:

memory: 96 mb of ram
system resources: 59% free
file system: 32 bit
virtual memory: 32 bit
disk compression: not installed
PCI cards (PCMCIA): No PC card sockets are installed
 

~Candy~

Retired Administrator
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Messages
103,706
Go to the start button, run, then type msconfig and uncheck these items from the startup tab.........

LoadQM Registry (Machine Run) loadqm.exe
New.net Startup Registry (Machine Run) rundll32 C:\WINDOWS\NEWDOT~1.DLL,NewDotNetStartup
RealTray Registry (Machine Run) C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
 

cyberguy

Thread Starter
Joined
Dec 12, 2001
Messages
35
Thanks for your help so far but to no avail. The machine still shuts itself off if I try to open an mpeg. One question I have is - as you know I am running Win 98 Se however, I didn't upgrade from Win 95. It was installed by a technician, but not as an upgrade, could this present any problems? How likely is it this is a hardware problem?
 

~Candy~

Retired Administrator
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Messages
103,706
The windows installation shouldn't be a problem......

Usually it's hardware conflicts, but you don't appear to have any.

Let's try this, download ad-aware and let's get rid of any spyware on your computer.....I don't think that should cause this type of crash, but it can't hurt to get rid of it anyway.

http://www.lavasoft.de/aaw/index.html

Another thing you might try is unchecking your virus program in the MSCONFIG startup tab......restart the computer and try a media file again.
 

cyberguy

Thread Starter
Joined
Dec 12, 2001
Messages
35
unfortunately unchecking the virus scan didn't work but ad-aware found 49 components on my system and I was wondering if I should remove them. Are these all spyware components?
 

~Candy~

Retired Administrator
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Jan 27, 2001
Messages
103,706
Yes, allow them to be removed.

If one is Webhancer, you'll have to remove it from the add/remove program list.
 

cyberguy

Thread Starter
Joined
Dec 12, 2001
Messages
35
still having the same problem if you have any other sugestions i'm open to them.
 

~Candy~

Retired Administrator
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Jan 27, 2001
Messages
103,706
How much ram do you have?

What are your system resources when you try to play the file? Right click on my computer, properties, performance tab.
 

cyberguy

Thread Starter
Joined
Dec 12, 2001
Messages
35
I have 96mb of ram. The system won't even allow a file to be played. It shuts down before it starts to play.
 

~Candy~

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What are the system resources before you try to play the file?
 

cyberguy

Thread Starter
Joined
Dec 12, 2001
Messages
35
I'm not sure how I would check that at the time of running a file before the machine shuts down. Any suggestions?
 
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