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Duplicate Personal Folders in Outlook 2003

Discussion in 'Web & Email' started by UBAGirl, Jan 29, 2010.

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  1. UBAGirl

    UBAGirl Thread Starter

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    I have seen alot of threads on this but I still needed some clarification if possible. We have a computer running Windows XP that we did a reinstall of windows. After we did that a duplicate set of personal folders showed up in outlook. Now when we receive email and move to any folder it is duplicated in the second set of folders. Looks to be identical. So both sets of personal folders have emails in them. There is only one .pst file that is very large 4gb. Too large I know and we need to pair it down but my question - is one of the reasons it is so large is because it has 2 sets of all the folders with emails in them? I was going to try to close one set of the personal folders but both of the "close folder" options are greyed out on the menu. Can we delete one set of the personal folders without losing anything in the other set if it seems that everything is going into both identically?

    Thanks for your help
     
  2. Mr.LLB

    Mr.LLB

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    yes you can do that.

    and once those changes are saved, it should reduce the size of the .pst file.

    if the size does not decrese, just create a new data file after you have deleted one of the folders and point outlook to that through account settings.
     
  3. UBAGirl

    UBAGirl Thread Starter

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    Ok thanks. So the file IS large because it is holding 2x as many emails as it should be? So by deleting the one set of personal folders I won't lose any of the emails in the other personal folder set?
     
  4. Mr.LLB

    Mr.LLB

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    yes.

    you can also compact the data to reduce the size folder properties>advanced>compact data
     
  5. UBAGirl

    UBAGirl Thread Starter

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    Thanks. What is you suggestion for the best way to delete the duplicate set of personal folders?
     
  6. Mr.LLB

    Mr.LLB

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    right click>delete

    =)
     
  7. Mr.LLB

    Mr.LLB

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    create a backup copy of the big .pst file first tho...incase something goes wrong
     
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