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Duplicate, Triplicate Emails ?

Discussion in 'Web & Email' started by joe2cool, Sep 24, 2003.

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  1. joe2cool

    joe2cool Thread Starter

    Joined:
    Feb 7, 2002
    Messages:
    5,994
    Hi a friend of mine is receiving duplicate & sometimes triplicate emails of the same message ? Could anybody help to resolve this? He's using 'OE 5'

    Appreciate any help

    :cool:
     
  2. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
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    Could they be coming from the latest virus, W32.Swen or any of the many copycats?

    If they are coming from a known trusted friend, without attachments then more than likely it is a problem at the server level and I'd suggest he contact his ISP.
     
  3. joe2cool

    joe2cool Thread Starter

    Joined:
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    Messages:
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    Hi BillC........ yes they are without attachments, & theres no joy with his ISP.....Thx anyway !
     
  4. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Verify that his version of OE has DBX files. If so, a corrupted file may be the cause.
    1) take any emails you want to keep out of inbox/outbox/sent items/deleted items/drafts folders.
    2) be sure OE is closed
    3) This is the DBX file you need to delete:
    POP3UIDL

    Here is where it is located in Win 98se:
    C:\WINDOWS\APPLICATION DATA\IDENTITIES\unique long number\MICROSOFT\OUTLOOK EXPRESS\xxxxx.DBX

    Outlook Express will rebuild - but if you are nervous
    about deleting or just want to save the data, move
    them and save them until you are satisfied that OE
    is working properly.
    sekirt
     
  5. joe2cool

    joe2cool Thread Starter

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    Messages:
    5,994
    Cheers !
     
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