dvd burner keeps failing

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BumontheRun

Thread Starter
Joined
Jul 9, 2002
Messages
180
My dvd burner used to work, until the other day. Now every time i try and burn it just fails. I use nero, but tried alcohol and it failed with that also. I've tried dvd's and cd's...no luck...no idea why it stopped...

Alcohol left a log, which is posted below.

Code:
########################### System Information ###########################
  Windows XP Professional 5.1 Service Pack 2 (Build 2600)
  Processor info: AMD Athlon(tm) XP 2500+ (1829MHz)
  Memory Available to Windows: 523,760 KB

############################ Program Information ###########################
  File Name: E:\Alcohol Soft\Alcohol 120\Alcohol.exe
    Company Name: Alcohol Soft Development Team
    Description: Alcohol 120%
    Original: alcohol.exe
    Product: Alcohol 120%
    Trademarks: Alcohol Soft Development Team
    Copyright: Copyright(C) 2002-2004 Alcohol Soft Development Team
    Version: 1.9.2 ( Build 1705 )
    Date: 2004/05/06
    Size: 1378304 Bytes
    Hash: 7e9552025078b455c4c3d666f57dd414
    Hash(1): d1a7659659473ef648eb5a05e23b291c5580f355673fdab02d81ff332d01c5
    Hash(2): 5e3cbc5c0e68bc7c14704ffb3f53bad933f799e64ef3f900475aa845b2cb00
  File Name: E:\Alcohol Soft\Alcohol 120\alcoholx.dll
    Description: Alcohol virtual device control library
    Original: alcoholx.dll
    Copyright: Copyright (C) 2000-2004
    Version: 3.47.0 ( Build 0 )
    Date: 2004/04/30
    Size: 74240 Bytes
    Hash: c11b59c21722ca30141696c21b72578d
  File Name: E:\Alcohol Soft\Alcohol 120\devsupp.dll
    Company Name: Alcohol Soft Development Team
    Description: Alcohol Software Device Capability Library
    Original: devsupp.dll
    Product: Alcohol Software Device Capability Library
    Copyright: Copyright(C) 2002-2003 Alcohol Soft Development Team
    Version: 2.3.7 ( Build 505 )
    Date: 2004/05/05
    Size: 38400 Bytes
    Hash: 0e6f733d3f570f3b0328261d11a2794e

########################### Options Setting ###########################
  Devices control interface: Default Driver Control Interface
  CPU Priority Level: High
  Memory Buffer Size (MB): 128
  Examine the accuracy of data read from physical device: Yes
  Turn off "Auto-Select best write speed" function if possible: No
  Overburn disc(s): No
  Fill memory buffer before recording discs: Yes
  Ignore Media Type: Yes
  RMPS (Recordable Media Physical Signature) Emulation: No
  BAD Sectors Emulation: No
  Sub-Channel Data Fixed & Emulation: No
  Laserlock Emulation: No
  Current Language: English

############################ Device(s) List ############################
  (H:) _NEC DVD_RW ND-3500AG     (nvidesm, Port 0, Bus 1, Target 0, Lun 0)
  (I:) DVD-16X DVD1648/BKH       (nvidesm, Port 0, Bus 1, Target 1, Lun 0)
  (J:) Generic DVD-ROM           (d347prt, Port 1, Bus 0, Target 0, Lun 0)
  (K:) AXV CD/DVD-ROM            (a347scsi, Port 2, Bus 0, Target 0, Lun 0)

##################### Installed Device Drivers List #####################
  a347bus.sys   a347scsi.sys  ACPI.sys      afd.sys       amdk7.sys
  amon.sys      atapi.sys     ati2cqag.dll  ati2dvag.dll  ati2mtag.sys
  ati3duag.dll  ativvaxx.dll  audstub.sys   Beep.SYS      BOOTVID.dll
  Cdfs.SYS      cdrom.sys     CLASSPNP.SYS  d347bus.sys   d347prt.sys
  disk.sys      dmio.sys      dmload.sys    drmk.sys      dump_diskdump.sys
  dump_nvidesm.sys Dxapi.sys     dxg.sys       dxgthk.sys    Fastfat.SYS
  fdc.sys       Fips.SYS      flpydisk.sys  fltmgr.sys    Fs_Rec.SYS
  ftdisk.sys    gameenum.sys  hal.dll       HIDCLASS.SYS  HIDPARSE.SYS
  hidusb.sys    HTTP.sys      i8042prt.sys  imapi.sys     ipsec.sys
  isapnp.sys    kbdclass.sys  KDCOM.DLL     kmixer.sys    ks.sys
  KSecDD.sys    mnmdd.SYS     mouclass.sys  MountMgr.sys  mrxsmb.sys
  Msfs.SYS      msgpc.sys     msmpu401.sys  mssmbios.sys  Mup.sys
  NDIS.sys      ndistapi.sys  ndiswan.sys   NDProxy.SYS   netbios.sys
  netbt.sys     Npfs.SYS      ntdll.dll     Ntfs.sys      ntoskrnl.exe
  Null.SYS      nv_agp.sys    nvapu.sys     nvarm.sys     nvax.sys
  NVENET.sys    nvidesm.sys   nvmcp.sys     parport.sys   PartMgr.sys
  ParVdm.SYS    pci.sys       pciide.sys    PCIIDEX.SYS   portcls.sys
  psched.sys    ptilink.sys   PxHelp20.sys  rasacd.sys    rasl2tp.sys
  raspppoe.sys  raspptp.sys   raspti.sys    rdbss.sys     RDPCDD.sys
  rdpdr.sys     redbook.sys   SCSIPORT.SYS  SENTINEL.SYS  serenum.sys
  serial.sys    SetupNT.sys   sr.sys        srv.sys       StyleXPHelper.exe
  swenum.sys    sysaudio.sys  tcpip.sys     TDI.SYS       Teefer.sys
  termdd.sys    Udfs.SYS      update.sys    usbaudio.sys  usbccgp.sys
  USBD.SYS      usbehci.sys   usbhub.sys    usbohci.sys   USBPORT.SYS
  vga.sys       VIDEOPRT.SYS  VolSnap.sys   wanarp.sys    watchdog.sys
  wdmaud.sys    wg3n.sys      wg4n.sys      wg5n.sys      wg6n.sys
  win32k.sys    WMILIB.SYS    wpsdrvnt.sys  ws2ifsl.sys

################## Detailed Information of Device(s) ##################

  ///////////////////////////////////////////////////////////////////////
    (H:) _NEC DVD_RW ND-3500AG(0:0) detail information.
  ///////////////////////////////////////////////////////////////////////
    Vendor Identification: _NEC
    Product Identification: DVD_RW ND-3500AG
    Production Revision Level: 2.16
    Location: nvidesm, Port 0, Bus 1, Target 0, Lun 0
    Support recording method: DAO, RAW SAO, RAW SAO+SUB, RAW DAO(96), DVD DAO
    BURN-Free Technology: Unknown
    Auto-Select best write speed: Not Supported
    *** NOT listed in Alcohol's database. Please report to development team
  -* Note: This information below is provided by the unit, it might be inaccurate. *-
  -* This software does not use this information!                                  *-
      Removable media: Yes
      Version: ATAPI (INF-8090i/INF-8020i/INF-8028i)
      Response Data Format: 02h
      CD-R Read/Write: Yes/Yes
      CD-RW Read/Write: Yes/Yes
      Read CD-R Fixed Packet: Yes
      Test Write: Yes
      DVD-ROM Read: Yes
      DVD-R Read/Write: Yes/Yes
      DVD-RAM Read/Write: No/No
      Audio Play: Yes
      Composite Audio and Video Data Stream: No
      Digital output (IEC958) on port 1 Supported: No
      Digital output (IEC958) on port 2 Supported: No
      Mode 1 Form 2: Yes
      Mode 2 Form 2: Yes
      Multi-Session: Yes
      BUF: Yes
      CD-DA Commands supported: Yes
      CD-DA Stream is Accurate: Yes
      R-W Supported: Yes
      R-W De-interleaved and Corrected: No
      C2 Pointers Support: Yes
      ISRC Supported: Yes
      UPC Supported: Yes
      Read Bar Code: No
      Lock media into the drive: Yes
      Currently drive Lock state: Unlocked
      Prevent Jumper: No
      Eject Command: Yes
      Separate volume levels: Yes
      Separate channel mute: Yes
      Changer Supports Disc Present: No
      Software slot selection: No
      Side change capable: No
      P through W in Lead-In: Yes
      Maximum Read Speed Supported (with current disc): 48X (7200 KB/Sec)
      Maximum Write Speed Supported (with current Disc): 48X (7200 KB/Sec)
      Current Read Speed Supported (with current Disc): 48X (7200 KB/Sec)
      Current Write Speed Supported (with current Disc): 24X (3600 KB/Sec)

  ///////////////////////////////////////////////////////////////////////
    (I:) DVD-16X DVD1648/BKH(0:1) detail information.
  ///////////////////////////////////////////////////////////////////////
    Vendor Identification: DVD-16X
    Product Identification: DVD1648/BKH
    Production Revision Level: A001
    Location: nvidesm, Port 0, Bus 1, Target 1, Lun 0
  -* Note: This information below is provided by the unit, it might be inaccurate. *-
  -* This software does not use this information!                                  *-
      Removable media: Yes
      Version: ATAPI (INF-8090i/INF-8020i/INF-8028i)
      Response Data Format: 01h
      CD-R Read/Write: Yes/No
      CD-RW Read/Write: Yes/No
      Read CD-R Fixed Packet: Yes
      Test Write: No
      DVD-ROM Read: Yes
      DVD-R Read/Write: Yes/No
      DVD-RAM Read/Write: No/No
      Audio Play: Yes
      Composite Audio and Video Data Stream: Yes
      Digital output (IEC958) on port 1 Supported: Yes
      Digital output (IEC958) on port 2 Supported: No
      Mode 1 Form 2: Yes
      Mode 2 Form 2: Yes
      Multi-Session: Yes
      BUF: No
      CD-DA Commands supported: Yes
      CD-DA Stream is Accurate: Yes
      R-W Supported: Yes
      R-W De-interleaved and Corrected: No
      C2 Pointers Support: Yes
      ISRC Supported: Yes
      UPC Supported: Yes
      Read Bar Code: No
      Lock media into the drive: Yes
      Currently drive Lock state: Unlocked
      Prevent Jumper: No
      Eject Command: Yes
      Separate volume levels: Yes
      Separate channel mute: Yes
      Changer Supports Disc Present: No
      Software slot selection: No
      Side change capable: No
      P through W in Lead-In: Yes
      Maximum Read Speed Supported (with current disc): 48X (7200 KB/Sec)
      Current Read Speed Supported (with current Disc): 48X (7200 KB/Sec)

  ///////////////////////////////////////////////////////////////////////
    (J:) Generic DVD-ROM(1:0) detail information.
  ///////////////////////////////////////////////////////////////////////
    Vendor Identification: Generic
    Product Identification: DVD-ROM
    Production Revision Level: 1.0
    Location: d347prt, Port 1, Bus 0, Target 0, Lun 0
  -* Note: This information below is provided by the unit, it might be inaccurate. *-
  -* This software does not use this information!                                  *-
      Removable media: Yes
      Version: ANSI X3.131:1994 (SCSI-2)
      Response Data Format: 02h
      CD-R Read/Write: Yes/No
      CD-RW Read/Write: Yes/No
      Read CD-R Fixed Packet: Yes
      Test Write: No
      DVD-ROM Read: Yes
      DVD-R Read/Write: Yes/No
      DVD-RAM Read/Write: Yes/No
      Audio Play: Yes
      Composite Audio and Video Data Stream: No
      Digital output (IEC958) on port 1 Supported: Yes
      Digital output (IEC958) on port 2 Supported: No
      Mode 1 Form 2: Yes
      Mode 2 Form 2: Yes
      Multi-Session: Yes
      BUF: No
      CD-DA Commands supported: Yes
      CD-DA Stream is Accurate: Yes
      R-W Supported: Yes
      R-W De-interleaved and Corrected: Yes
      C2 Pointers Support: Yes
      ISRC Supported: Yes
      UPC Supported: Yes
      Read Bar Code: No
      Lock media into the drive: Yes
      Currently drive Lock state: Unlocked
      Prevent Jumper: No
      Eject Command: Yes
      Separate volume levels: No
      Separate channel mute: No
      Changer Supports Disc Present: No
      Software slot selection: No
      Side change capable: No
      P through W in Lead-In: No
      Maximum Read Speed Supported (with current disc): 32X (4800 KB/Sec)
      Current Read Speed Supported (with current Disc): 32X (4800 KB/Sec)

#######################################################################

###################### Source Disc/Image Information ######################
Type:   Standard ISO Image file
Path:   D:\
Name:   ---.iso
Size:  4464.66 MB
Session:   1
Track:   1


Session 01:
  Track 01: DVD, Length: 2285906(4.36 GB), Address: 000000
#############################################################################

####################### Dumping/Recording Progress Log #######################
18:19:16 Processor info: AMD Athlon(tm) XP 2500+ (1829MHz)
18:19:16 Memory Available to Windows: 523,760 KB
18:19:16 Memory Buffer size: 128 MB
18:19:17 Image file loading: D:\---.iso
18:19:17 DVD Source Info:  Session: 1, Track: 1, Length: 4.36 GB / 507:58:56
18:19:20 (H:) _NEC DVD_RW ND-3500AG(0:0): Recording Method/Speed
18:19:20 Recording - DVD DAO - 4.0X (5520 KB/Sec)
18:19:29 (H:) _NEC DVD_RW ND-3500AG(0:0) - [Write ERROR] LBA: 16, Length: 16
    S:KEY - 05/21/02  - "Invalid Address For Write"
18:19:39 (H:) _NEC DVD_RW ND-3500AG(0:0): Recording failed!
18:19:39 Error message:  [05/21/02] - Invalid Address For Write
18:19:39 (H:) _NEC DVD_RW ND-3500AG(0:0): Recording failed!
18:19:39 Image file loading aborted!
18:19:50 Something is wrong with the recording procedure!
Please check the log file and report any errors to Technical Support.
##############################################################################
 
Joined
Feb 19, 2003
Messages
8,812
To bad it doesn't show the drives firmware revision on that log..

OK, here's the deal... Updating the firmware may solve the problem, but, it needs to be handled carefully.. If something goes wrong when your updating the firmware, it may kill the drive.

Your firmware is available here.
http://www.cdfreaks.com/drive/589

You might also try different media.
 

BumontheRun

Thread Starter
Joined
Jul 9, 2002
Messages
180
I know nero said the firmware was 2.16... and i have 2 different types of dvd-r's that it fails with, only one type of cd tho. It worked on a cd-rw, and usually works if i am copying a cd, not buring off an image.

I'll try out the firmware, if that doesnt fix it, i might have to replace it at newegg... dont want to though... it was working fine a couple days ago...

Edit: The dvd brands are , Memorex and Fujifilm. Neither are listed in the brandlist but they worked before...
 

BumontheRun

Thread Starter
Joined
Jul 9, 2002
Messages
180
Ok updated...burned one dvd successfully(fuji dvd-r)... failed 2(memorex dvd+r)...

is there a reason y the memorex dvd+r worked before and now they just seem to fail?
 
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