DVD/CD Burner not working

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adthomas88

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Joined
Apr 1, 2010
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3
Ok. So I got a acer aspire 5517 about a week ago and it was doing fine. I have been burning dvds the whole time that I have had it. I installed nero 9, burned one cd, and my burner just stopped working. If I try to burn from the windows task manager, it tells me to update my firmware. When I search for firmware it says that it is fully updated. I dont know whats going on and it is really starting to become irritating. please someone help!
 

antech

Banned
Joined
Feb 23, 2010
Messages
1,427
What do you mean when you say i tried to burn it with task manager??
How are you sure that your burner stopped workin?
If you think that the burner has died out ,Return it and ask for help at the Acer Customer Care
Make full use of your warranty
 

adthomas88

Thread Starter
Joined
Apr 1, 2010
Messages
3
I have tried to go through microsoft to fix it and it doesnt help anything. I have tried to uninstall the drive and reboot and that doesnt work. I have tried using the task manager, nero, and windows and nothing will burn.
 
Joined
May 6, 2006
Messages
33
Just my uneducated opinion here, but you seem to be experienced enough not to be recommending you to uninstall Nero and any other burning app's before reinstalling your burner's drivers, no?
 

adthomas88

Thread Starter
Joined
Apr 1, 2010
Messages
3
I actually did all that but I had to take it in to rent a center and reboot cos nero messed up my registry that bad. thanks anyway though
 
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