DVD/CD Drive

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

helenrod

Thread Starter
Joined
Oct 8, 2008
Messages
3
O/S:Windows XP Home: My Sony DVD/CD Drive comes back with error code when I want to record: "Cannot write to disk error (qual.0x00)". I have tried uninstalling and reinstalling it to no avail. It appears in Device Manager and has no yellow marks beside it, and it is enabled. I have tried microsoft knowledge base, they can't find this particular code.
Help!
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Hi and welcome. This may sound like a silly question, but, is it a burner too or just a reader?
 

helenrod

Thread Starter
Joined
Oct 8, 2008
Messages
3
It is a DVD/CD R/W (reader/writer)
I tried a method posted on this forum, which entails editing the registry, and now i have no keyboard or mouse control; things are just getting worse.
Cheers/Thanks
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
What did you try? I hope you have your Windows recovery cd handy.
 

helenrod

Thread Starter
Joined
Oct 8, 2008
Messages
3
I have a whole lot of other issues right now, since installing Windows SP 3; these issues I have also addressed with Microsoft Support; the Windows XP CD will not load or reboot the machine; the mouse does not work, nor the keyboard, so I cannot boot into safe mode or any other troubleshooting mode.
Thanks/Cheers
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Well then...........not sure where you're going to go from here.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top