DVD Drive Door Won't Open

I have a DVD-ROM drive that has worked great until now. All of a sudden when I press the eject button on the front of the DVD drive, the light on the front of it flashes, but the door will not open. Listed below are the spefics for the drive. I am running Windows XP Professional. Please help


Name IDE DVD-ROM 16X
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMIDE_DVD-ROM_16X_________________________1.06____\5&2DFCC752&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.0 (XPClient.010817-1148), 46.38 KB (47,488 bytes), 8/23/2001 12:00 PM)

 

hmcdade,

Welcome to TSG.

Does the tray attempt open, you should be able to hear the drive for the tray engage. If it is hanging you could remove the mounting screws, it could just be in a bind.

 

#1 check your power plug in and make sue it has not creeeped out.

Also you can take a paper clip and place it in the front iny hole and manually open the DVD.

 

The above suggestions should work, but before trying them . . .
what happens if you go to:
My Computer
Right Click the DVD-ROM Drive
Select "Eject"
Does this work?

It's possible that some software or service which was previously in use hasn't shut down properly, so Windows assumes the drive is still in use and won't let you eject it (some software, eg. rippers/burners/players, use built-in "lock cd" feature)

 

I have had this happen and found I could get it to open during boot but before Windows starts booting. Hit the eject button while booting and see if that does it.

Welcome to TSG