1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

DVD Drive Door Won't Open

Discussion in 'Hardware' started by hmcdade, Feb 6, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. hmcdade

    hmcdade Thread Starter

    Joined:
    Feb 6, 2003
    Messages:
    4
    I have a DVD-ROM drive that has worked great until now. All of a sudden when I press the eject button on the front of the DVD drive, the light on the front of it flashes, but the door will not open. Listed below are the spefics for the drive. I am running Windows XP Professional. Please help


    Name IDE DVD-ROM 16X
    Manufacturer (Standard CD-ROM drives)
    Status OK
    Transfer Rate Not Available
    SCSI Target ID 0
    PNP Device ID IDE\CDROMIDE_DVD-ROM_16X_________________________1.06____\5&2DFCC752&0&0.0.0
    Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.0 (XPClient.010817-1148), 46.38 KB (47,488 bytes), 8/23/2001 12:00 PM)
     
  2. ratchet

    ratchet

    Joined:
    Dec 15, 2001
    Messages:
    1,546
    hmcdade,

    Welcome to TSG.

    Does the tray attempt open, you should be able to hear the drive for the tray engage. If it is hanging you could remove the mounting screws, it could just be in a bind.
     
  3. Mario C

    Mario C

    Joined:
    Feb 7, 2003
    Messages:
    3
    #1 check your power plug in and make sue it has not creeeped out.

    Also you can take a paper clip and place it in the front iny hole and manually open the DVD.
     
  4. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    The above suggestions should work, but before trying them . . .
    what happens if you go to:
    My Computer
    Right Click the DVD-ROM Drive
    Select "Eject"
    Does this work?

    It's possible that some software or service which was previously in use hasn't shut down properly, so Windows assumes the drive is still in use and won't let you eject it (some software, eg. rippers/burners/players, use built-in "lock cd" feature)
     
  5. n2gun

    n2gun

    Joined:
    Mar 3, 2000
    Messages:
    4,168
    I have had this happen and found I could get it to open during boot but before Windows starts booting. Hit the eject button while booting and see if that does it.

    Welcome to TSG
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/117468

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice