Hello everyone, my first post from England is a query about my cd/dvd drive. I can play shop bought CDs and CDs burned from iTunes and Windows Media Player (on the laptop in question and elsewhere) all ok. I can burn music, data and pictures to CD or DVD. I can play DVDs recorded off air and finalised from either my Panasonic or Dual domestic DVD recorder ok. However, If I try & playback a shop bought DVD, I get no sound at all or sound when chapters are selected or no sound over the menu selector then no sound from the main feature. This happens the same in both Windows Media Player 11 & Real Player. WMP 11 is selected as the default media player. Device manager says that all components are working properly...DVD drive, sound card etc and all drivers are up to date. The DVD drive is set to region 2 for Europe. The previous default media player was Acer Arcade, pre installed when I bought the laptop, but deleted by me as I didn't use it as I simply didn't like its features. Any clues, guys?. Machine is Acer Aspire 3614 Wlmi running XP Home , SP 2. (2002). Intel 1.6Ghz Processor, 60 Gb HDD, 1Gb DDR ram. DVD drive is Pioneer DVD-RW DVR- K16RA, driver version 5.12535.0.