DVD drive is not detected

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anyoneanyone1234

Thread Starter
Joined
Nov 5, 2007
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4
Hey,

I'm new here, so hopefully I have found the right place to post this message.

Here is my problem.

I am currently running a xp computer. Problem is the DVD drive. I can play data dvds, but not normal dvds (such as movies). These are licensed DVDs where I have bought them from DVD stores. When I insert a dvd in the drive, it loads slowly, flashes and then stops. It also makes a ticking sound.

I receive this message when I try to open it "Please insert a disc in Drive D". However, at this time, I do have a DVD in drive D.

I have been searching online for hours. I've tried lots of alternatives. Such as:

* Blowing the actually drive
* Installing PowerDVD
* Checking the devices (DVD rom is working fine)

I believe I can also uninstall the device? However I am not too sure how to do that/how effective that is.

Maybe I could clean the drive? but how?

My main worry is that the problem does not exist all the time. As I said before, data DVDs always work, and load fine. The funny thing is that the "normal dvds" don't work, the systems does not detect them.

Please help me

THANK YOU
 
Joined
Oct 19, 2006
Messages
720
Have you made any hardware/software changes around the time this problem arose ?

Check for firmware updates for your device from the manufacturer's website ( unless OEM in which case go to the PC manufacturer's site) .

What media player are you using and are the settings correct for your region ? Have you tried a different media player ?
 
Joined
Apr 9, 2007
Messages
2,091
try uninstall the drie in device manager go to contral panels, system, and find the device manager button, then unisntall the drive, restart the computer and let windows install it for you.
 

anyoneanyone1234

Thread Starter
Joined
Nov 5, 2007
Messages
4
nessyguin,

Yes I have made changes to my computer. My brother deleted everything, and installed xp all over again a few months ago. I do remember being able to use the dvd drive properly before the wipe.


gamerbyron,

Are you able to explain further about uninstalling the drive? Seems to me this is a good procedure to try, however will windows install it again by itself? Do I need firewall/automatic updates etc activated?

I'd really like to try this, but I don't want the WHOLE dvd drive to stop working after I've attempted to fix it.

Thank you so much
 
Joined
Jun 20, 2007
Messages
63
Hi, looks like you don't have a DVD decoder (software) or your decoder is corrupt. XP does not come with a decoder built-in so you cant play dvd movies right away; you need to install a decoder.

You can try a commercial package like Nero or powerdvd, or even better, free software such as VLC
http://www.videolan.org/vlc/

EDIT: didn't see the part where you mentioned that you already tried powerdvd; sorry for the confusion.

You can run this MS utility to see what is your current decoder
http://www.microsoft.com/downloads/...AC-0AB6-4990-943D-627E6ADE9FCB&displaylang=en
 

anyoneanyone1234

Thread Starter
Joined
Nov 5, 2007
Messages
4
Marbleman said:
Hi, looks like you don't have a DVD decoder (software) or your decoder is corrupt. XP does not come with a decoder built-in so you cant play dvd movies right away; you need to install a decoder.

You can try a commercial package like Nero or powerdvd, or even better, free software such as VLC
http://www.videolan.org/vlc/

EDIT: didn't see the part where you mentioned that you already tried powerdvd; sorry for the confusion.

You can run this MS utility to see what is your current decoder
http://www.microsoft.com/downloads/...AC-0AB6-4990-943D-627E6ADE9FCB&displaylang=en


Marbleman,

I have installed windows xp video decoder checkup utility. These are my results

Installed MPEG-2 decoders
MP10 compatible: yes

Decoder Vendor: Cyberlink Video/SP Decoder

Decoder File Name: CLVsd.ax

Decoder Version: 6.0.3.1921

MCE compatible: Yes

Preferred Decoder: Yes

This decoder is compatible with Windows XP media Center Edition and with Windows Media Player 10. It is also set as the preferred decoder. No further action is necessary


What does this mean? What should I do? Should I try and update?

Thanks
 
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