1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

DVD drive is not detected

Discussion in 'Hardware' started by anyoneanyone1234, Nov 5, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. anyoneanyone1234

    anyoneanyone1234 Thread Starter

    Joined:
    Nov 5, 2007
    Messages:
    4
    Hey,

    I'm new here, so hopefully I have found the right place to post this message.

    Here is my problem.

    I am currently running a xp computer. Problem is the DVD drive. I can play data dvds, but not normal dvds (such as movies). These are licensed DVDs where I have bought them from DVD stores. When I insert a dvd in the drive, it loads slowly, flashes and then stops. It also makes a ticking sound.

    I receive this message when I try to open it "Please insert a disc in Drive D". However, at this time, I do have a DVD in drive D.

    I have been searching online for hours. I've tried lots of alternatives. Such as:

    * Blowing the actually drive
    * Installing PowerDVD
    * Checking the devices (DVD rom is working fine)

    I believe I can also uninstall the device? However I am not too sure how to do that/how effective that is.

    Maybe I could clean the drive? but how?

    My main worry is that the problem does not exist all the time. As I said before, data DVDs always work, and load fine. The funny thing is that the "normal dvds" don't work, the systems does not detect them.

    Please help me

    THANK YOU
     
  2. anyoneanyone1234

    anyoneanyone1234 Thread Starter

    Joined:
    Nov 5, 2007
    Messages:
    4
    anyone have an idea? It's really annoying that I can't play DVDs, since I was able to before
     
  3. nessyguin

    nessyguin

    Joined:
    Oct 19, 2006
    Messages:
    720
    Have you made any hardware/software changes around the time this problem arose ?

    Check for firmware updates for your device from the manufacturer's website ( unless OEM in which case go to the PC manufacturer's site) .

    What media player are you using and are the settings correct for your region ? Have you tried a different media player ?
     
  4. gamerbyron

    gamerbyron

    Joined:
    Apr 9, 2007
    Messages:
    2,091
    try uninstall the drie in device manager go to contral panels, system, and find the device manager button, then unisntall the drive, restart the computer and let windows install it for you.
     
  5. anyoneanyone1234

    anyoneanyone1234 Thread Starter

    Joined:
    Nov 5, 2007
    Messages:
    4
    nessyguin,

    Yes I have made changes to my computer. My brother deleted everything, and installed xp all over again a few months ago. I do remember being able to use the dvd drive properly before the wipe.


    gamerbyron,

    Are you able to explain further about uninstalling the drive? Seems to me this is a good procedure to try, however will windows install it again by itself? Do I need firewall/automatic updates etc activated?

    I'd really like to try this, but I don't want the WHOLE dvd drive to stop working after I've attempted to fix it.

    Thank you so much
     
  6. Marbleman

    Marbleman

    Joined:
    Jun 20, 2007
    Messages:
    63
    Hi, looks like you don't have a DVD decoder (software) or your decoder is corrupt. XP does not come with a decoder built-in so you cant play dvd movies right away; you need to install a decoder.

    You can try a commercial package like Nero or powerdvd, or even better, free software such as VLC
    http://www.videolan.org/vlc/

    EDIT: didn't see the part where you mentioned that you already tried powerdvd; sorry for the confusion.

    You can run this MS utility to see what is your current decoder
    http://www.microsoft.com/downloads/...AC-0AB6-4990-943D-627E6ADE9FCB&displaylang=en
     
  7. anyoneanyone1234

    anyoneanyone1234 Thread Starter

    Joined:
    Nov 5, 2007
    Messages:
    4


    Marbleman,

    I have installed windows xp video decoder checkup utility. These are my results

    Installed MPEG-2 decoders
    MP10 compatible: yes

    Decoder Vendor: Cyberlink Video/SP Decoder

    Decoder File Name: CLVsd.ax

    Decoder Version: 6.0.3.1921

    MCE compatible: Yes

    Preferred Decoder: Yes

    This decoder is compatible with Windows XP media Center Edition and with Windows Media Player 10. It is also set as the preferred decoder. No further action is necessary


    What does this mean? What should I do? Should I try and update?

    Thanks
     
  8. Marbleman

    Marbleman

    Joined:
    Jun 20, 2007
    Messages:
    63
    That looks okay actually.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/648017

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice