DVD Drive missing after waking from sleep mode

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KevinDunk

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I have an HP P7-1446S computer running Windows 8 64 bit. I installed a second DVD drive in the computer (LG BH12). When the computer goes into sleep mode, when I awake the computer the 2nd dvd drive is gone. When I reboot the computer both drives show up. They show as Drive E (the original DVD drive) and Drive F (the LG drive). I checked the cables and everything is fine it seems. Anyone have any ideas? This is very frustrating!!!
 

dai

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uninstall the drive from the device manager and reboot
 

dai

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the drivers are part of windows

uninstalling the drive and rebooting reinstalls them
 

KevinDunk

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I already tried to uninstall from device manager and rebooted and that did not solve the problem.
 

dai

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the only things i can find relate to win7,win8 probably to new for it to come up

could not find any solved solutions
 

KevinDunk

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It can't be a problem with the drive itself as it works fine after the computer is restarted
 

DaveA

David
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Look at the properties of this device and see what the power setting of it is?
 

KevinDunk

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Where do I check that? I don't see any power settings when I go into properties
 

dai

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check if there is a firmware update for the problem drive

try a new data cable on it
 

KevinDunk

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There is no new firmware update. How could it be the data cable? If it was a bad cable wouldn't it not work at all? Just asking before I have to open this thing up. thanks for your response!!!
 

dai

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it may just be a break i one of the wires which you cannot see
 

TerryNet

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And it could be a hairline fracture such that it makes sufficient contact sometimes but not all the time.

EDIT: Similarly it could also be a cable connection that is corroded or somehow not making proper contact at all times.
 

KevinDunk

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I swapped the cables with the drive that came installed with the computer and the new drive still disappears after waking from sleep
 
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