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DVD Drive missing after waking from sleep mode

Discussion in 'Windows 8' started by KevinDunk, Jan 2, 2013.

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  1. KevinDunk

    KevinDunk Thread Starter

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    I have an HP P7-1446S computer running Windows 8 64 bit. I installed a second DVD drive in the computer (LG BH12). When the computer goes into sleep mode, when I awake the computer the 2nd dvd drive is gone. When I reboot the computer both drives show up. They show as Drive E (the original DVD drive) and Drive F (the LG drive). I checked the cables and everything is fine it seems. Anyone have any ideas? This is very frustrating!!!
     
  2. dai

    dai

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    uninstall the drive from the device manager and reboot
     
  3. dai

    dai

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    the drivers are part of windows

    uninstalling the drive and rebooting reinstalls them
     
  4. KevinDunk

    KevinDunk Thread Starter

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    I already tried to uninstall from device manager and rebooted and that did not solve the problem.
     
  5. dai

    dai

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    the only things i can find relate to win7,win8 probably to new for it to come up

    could not find any solved solutions
     
  6. KevinDunk

    KevinDunk Thread Starter

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    It can't be a problem with the drive itself as it works fine after the computer is restarted
     
  7. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Look at the properties of this device and see what the power setting of it is?
     
  8. KevinDunk

    KevinDunk Thread Starter

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    Where do I check that? I don't see any power settings when I go into properties
     
  9. KevinDunk

    KevinDunk Thread Starter

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    Anyone have any ideas? I am still having this issue.
     
  10. dai

    dai

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    check if there is a firmware update for the problem drive

    try a new data cable on it
     
  11. KevinDunk

    KevinDunk Thread Starter

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    There is no new firmware update. How could it be the data cable? If it was a bad cable wouldn't it not work at all? Just asking before I have to open this thing up. thanks for your response!!!
     
  12. dai

    dai

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    it may just be a break i one of the wires which you cannot see
     
  13. TerryNet

    TerryNet Moderator

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    And it could be a hairline fracture such that it makes sufficient contact sometimes but not all the time.

    EDIT: Similarly it could also be a cable connection that is corroded or somehow not making proper contact at all times.
     
  14. KevinDunk

    KevinDunk Thread Starter

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    I swapped the cables with the drive that came installed with the computer and the new drive still disappears after waking from sleep
     
  15. dai

    dai

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