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DVD Drive problems.

Discussion in 'Windows Vista' started by Cyanidesin, Dec 23, 2010.

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  1. Cyanidesin

    Cyanidesin Thread Starter

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    My computer registers both my DVD and DVD-RW drives in the device manager/control panel, but I cannot use them. The device manager reports this for both drives: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) I'm unsure what to do. I tried re-installing and the check for solution button, but the issue still persists. I would greatly appreciate some advice or assistance on what t odo.
     
  2. kenny111111

    kenny111111

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  3. Cyanidesin

    Cyanidesin Thread Starter

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    It didn't work. =/ I tried the Get help now option at the end but it kept saying the browser failed to launch.
     
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