1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

DVD drive won't recognise discs

Discussion in 'Hardware' started by bel91111, Jul 16, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. bel91111

    bel91111 Thread Starter

    Joined:
    Jun 28, 2007
    Messages:
    13
    Hi everyone,
    My dvd drive won't recognise discs of any kind since about a week ago. Before that it was happening on and off for about a fortnight. It doesn't matter if I put in a blank disc or a dvd movie or a cd...nothing. It's a toshiba laptop and only about 3 months old. The drive is a Matshita DVD-RAM UJ-850s ATA device. Oh and I have vista. If you need anymore info I'll try and find it :)
    If anyone has any suggestions as to something I could do before sending it to be repaired I would be very grateful. It's under warranty at radio rentals but last time I sent a laptop in for repairs they had it for 6 weeks.
    Thank in advance,
    Belinda
     
  2. kev1952

    kev1952

    Joined:
    Jul 10, 2007
    Messages:
    351
    I suspect you already know the answer to this..... It certainly sounds like the drive has gone to meet it's maker. If it refuses to read any type of media then you need to return it under warranty for repair. I know you don't want to hear this but I'm afraid it's really the only choice.
     
  3. bel91111

    bel91111 Thread Starter

    Joined:
    Jun 28, 2007
    Messages:
    13
    lol Kev...thanks for your reply.
    I don't know much about the hardware side of things so I was kinda hoping someone might know something I could try. Oh well, looks like I'll be taking it back and going without my beloved companion for a few weeks :(
     
  4. kev1952

    kev1952

    Joined:
    Jul 10, 2007
    Messages:
    351
    I would have loved to be able to say to you "Do this and do that and that will fix it" but, sadly, I can't. If you start to fiddle with the hardware (remove the drive etc...) then you may very well void the warranty.

    Sorry, Belinda. :eek:
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/596386

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice